Diana Benavides
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Bagel Boss Nolita
12.2023 - Current
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Operated cash register to record transactions accurately and efficiently.
- Make orders for products requested by customers
- Replenish muffin, cookie and drink orders
Cashier
Bagel Boss
03.2023 - 12.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Helped customers complete purchases, locate items, and join reward programs.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register to record transactions accurately and efficiently.
- I replenished the products offered in the store
- Make products requested by customers
- I was able to make products for school and hospital orders
Cleaning
Osana Cleaning
09.2022 - 03.2023
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- I kept work areas organized and clean.
Cashier
BBC
09.2020 - 04.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
Education
MBA - Business Administration And Management
EIDHI International University
Boston01.2022
MBA - Business Administration
ALNES Alianza Norteamericana De Estudios Superiore
Mexico01.2022
Industrial Engineering -
Universidad Nacional De Colombia
Colombia01.2006
Skills
- Fitting Room Oversight
- POS system operations
- Patience and Empathy
- Payment Processing
- Creative Thinking
- Issue Resolution
- Time management skills
- Work Ethic and Integrity
- Reliability and punctuality
- Professionalism and Courtesy
- Customer Assistance
- Cash handling expertise
- Order Taking
- Inventory Control
- Honest and Dependable
- Decision Making Aptitude
- Problem-Solving
- Customer Relations
- Inventory Management
- Analytical Thinking
Timeline
Cashier
Bagel Boss Nolita
12.2023 - Current
Cashier
Bagel Boss
03.2023 - 12.2023
Cleaning
Osana Cleaning
09.2022 - 03.2023
Cashier
BBC
09.2020 - 04.2022
MBA - Business Administration And Management
EIDHI International University
MBA - Business Administration
ALNES Alianza Norteamericana De Estudios Superiore
Industrial Engineering -
Universidad Nacional De Colombia
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