Diana Bentley
Summary
Adept at heavy equipment operation and team collaboration, I significantly enhanced project efficiency at Oak Groove Sand And Gravel. My leadership and problem-solving skills, coupled with expertise in safety compliance and equipment maintenance, consistently fostered positive outcomes and workplace safety.
Overview
13
13
years of professional experience
Work History
Laborer Operator
Oak Groove Sand And Gravel
Oak Groove, AR
09.2023 - 12.2024
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Contributed to timely project completions with effective collaboration among team members and efficient task execution.
- Promoted a positive working environment by fostering open communication between team members and demonstrating strong leadership skills when necessary.
- Complied with legal and company requirements to create safe, efficient work environment.
- Reduced equipment downtime by performing regular maintenance and troubleshooting issues as they arose.
- Maintained, cleaned and performed basic repairs on [Type] manufacturing equipment.
- Demonstrated flexibility and adaptability by quickly learning new tasks or technologies as needed to keep pace with evolving industry requirements.
- Maximized equipment lifespan through regular preventative maintenance, ensuring optimal performance during operation.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Family Caregiver
Self-employed
Hot Springs, AR
02.2022 - 07.2022
- My fiancee had 2 valves replaced in his heart and 1 banded. I stayed with him the entire time doing his daily needs, consisting of bathing, companionship. all hygiene tasks, changed bed linens alone, with him in the bed due to bedridden.
- After my ex-father in-law had open heart surgery, I stayed in the hospital and provided the same care.
- A patient's privacy and emotional well-being are very important to me.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
- Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
- Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
- Collaborated closely with interdisciplinary healthcare teams, integrating recommendations from professionals into comprehensive patient care plans.
- Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
- Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
- Implemented behavior management strategies for patients with challenging behaviors, leading to a more harmonious home environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Representative
ACCENT
Hot Springs National Park, AR
07.2011 - 08.2013
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilized CRM software efficiently, updating customer profiles accurately during each interaction.
- Maintained and managed customer files and databases.
- Educated customers on company systems, form completion, and access to services.
Education
GED -
Kirby High School
Kirby, ARSkills
- Power Tool Usage
- OSHA Compliance
- Materials Handling
- Heavy Equipment Operation
- Loading and unloading
- Hand-tool proficiency
- Power tool use
- Equipment Operation
- Construction site safety
- Quality Assurance
- Team Support
- Concrete mixing
- Assembly procedures
- Vehicle Maintenance
- Decision-Making
- Following Directions
- Teamwork and Collaboration
- Construction background
- Repair and Maintenance
- Safety Compliance
- Effective communication skills
- Safe Equipment Operation
- Clean Driving Record
- Team Collaboration
- Safety Procedures
- Good Judgement
- Valid Driver's License
- Construction Equipment Operation
- Heavy Lifting
- Daily vehicle inspections
- Team Leadership
- Site Prep
- Safety program understanding
- Communicating Job Status
- Physical Strength and Stamina
- Attention to Detail
- Hand and Power Tool Operation
- Punctual and Dependable
- Heavy Machinery Operation
- Team Player
- Problem-Solving
- Physical Agility and Coordination
- Equipment Inspection
- Measurements and Calculations
stone layer
I co-managed a business with my ex-fiancee, as well as done the labor of the other employees. My manager tasks consisted of the payroll, hiring and firing, making sure everything was in order for the next day. I would take the time to listen to the employees concerns and meet them to my fullest capability. I am a very understanding, outgoing, energetic, and have empathy for others. I am a firm believer in patient confidentiality, as well as wellness.
Timeline
Laborer Operator
Oak Groove Sand And Gravel
09.2023 - 12.2024
Family Caregiver
Self-employed
02.2022 - 07.2022
Customer Service Representative
ACCENT
07.2011 - 08.2013
GED -
Kirby High School