Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Berrios

Bay Shore

Overview

3
3
years of professional experience

Work History

Receptionist

Volkswagen
Huntington
02.2025 - Current
  • Assisted with special projects assigned by management when required.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Responded to inquiries from internal staff members regarding office operations.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted visitors and provided them with assistance.
  • Scheduled and confirmed appointments and meetings for management team.

Crew Member

McDonald's
Lindenhurst
11.2024 - 01.2025
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Sales Associate

American Eagle Outfitters, Inc
Bay Shore
10.2024 - 12.2024
  • Processed credit card transactions quickly and securely.
  • Processed transactions using a point-of-sale system.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers to determine wants or needs.
  • Bagged or packaged purchases and wrapped gifts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Sales Associate

Charlotte Russe
Bay Shore
10.2022 - 11.2023
  • Processed credit card transactions quickly and securely.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Conducted inventories on a regular basis to track stock levels.

Education

Associate of Arts - English Literature

Suffolk County Community College
Selden, NY
05-2025

High School Diploma -

Bay Shore Senior High School
Bay Shore, NY
06-2023

Skills

  • Customer service
  • Administrative support
  • Project management
  • Office organization
  • Time management
  • Data entry

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

Volkswagen
02.2025 - Current

Crew Member

McDonald's
11.2024 - 01.2025

Sales Associate

American Eagle Outfitters, Inc
10.2024 - 12.2024

Sales Associate

Charlotte Russe
10.2022 - 11.2023

Associate of Arts - English Literature

Suffolk County Community College

High School Diploma -

Bay Shore Senior High School

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Diana Berrios