Diana Bowers
Wichita Falls,TX
Summary
Organized Administrator with Number years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management.
Overview
15
15
years of professional experience
Work History
Administrator
Self Employed Services
Cushing, OK
01.2013 - Current
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Reduced recordkeeping errors by precisely handling financial transactions, journal entries and accounts payable and receivable activities.
Clerk
Steer Inn Inc
Cushing, OK
01.2014 - 09.2016
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered Type data using Software, following procedures to keep information private.
- Supported staff on special assignments and ad hoc projects.
Clerical Specialist
City Of Wichita Falls
Wichita Falls, TX
01.2006 - 09.2008
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
Education
Central Vo-Tech
Drumright, OK08.1983
Skills
- Flexible and Adaptable
- Self-Motivated
- Decision-Making
- Teambuilding
- MS Office
- Data Entry
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Responsible
- Written Communication
- Attention to Detail
- Good Telephone Etiquette
Timeline
Clerk
Steer Inn Inc
01.2014 - 09.2016
Administrator
Self Employed Services
01.2013 - Current
Clerical Specialist
City Of Wichita Falls
01.2006 - 09.2008
Central Vo-Tech