Diana Bravo
Kansas City,KS
Summary
Experienced with administrative tasks, student support, and resource management. Utilizes organizational skills and effective communication to maintain smooth operations and assist academic staff. Knowledge of adapting to dynamic environments, ensuring timely and accurate completion of duties.
Overview
4
4
years of professional experience
Work History
Student Worker
Avila College
08.2024 - Current
- Organized student records and data in an efficient manner.
- Created and managed alumni databases for tracking contact information, interests, and activities.
- Collected data on alumni demographics for marketing purposes.
- Maintained up-to-date records of all alumni activities.
Pharmacy Technician
CVS
01.2024 - Current
- Provided exceptional customer service by counseling patients on medication usage, potential side effects, and drug interactions, enhancing patient satisfaction and safety.
- Maintained compliance with HIPAA regulations by safeguarding patient information during all interactions and contributing to a secure pharmacy environment through diligent record-keeping practices.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
Service Manager
Chipotle Mexican Grill
10.2021 - 11.2024
- Developed and executed brand awareness campaigns to increase customer engagement.
- Distributed flyers, brochures, and other materials at promotional events.
- Analyzed data from past campaigns to identify areas of improvement.
Intern
KC water
06.2025 - 08.2025
- Contributed to the development of training materials, facilitating knowledge transfer and enhancing team performance.
- Implemented feedback mechanisms to gather insights from customers, driving continuous improvement in service delivery.
- Gained experience, exposure and knowledge of career-specific procedures and systems.
- Assisted in preparing financial reports, enhancing accuracy through meticulous data entry and review.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Education
BBA -
Avila University
Kansas City, MO05.2027
High School Diploma - Business/Commerce, General
J.C Harmon High School
Kansas City, KS03.2023
Skills
- Data analysis
- Record management
- Proficient schedule organization
- Administrative support expertise
- Detail-oriented data management
- Administrative assistance
- Systematic workflow optimization
- Office Administration
- Spreadsheet Management
- Database Management
- Microsoft Outlook
- Quick learner
- Results-driven mindset
- Strong organizational skills
- Fluent in Spanish language
- Customer service
- Journal entries
- Microsoft Excel
Languages
Spanish
Timeline
Intern
KC water
06.2025 - 08.2025
Student Worker
Avila College
08.2024 - Current
Pharmacy Technician
CVS
01.2024 - Current
Service Manager
Chipotle Mexican Grill
10.2021 - 11.2024
BBA -
Avila University
High School Diploma - Business/Commerce, General
J.C Harmon High School