Diana Braziel
Galveston,TX
Summary
Experienced Team Member Fast Food Worker with 15 years of customer service experience in the food industry. Skilled in greeting guests, answering menu questions, and operating the register to process payments. Proven ability to train and coach new employees to ensure excellent customer service.
Overview
32
32
years of professional experience
Work History
EVS Technican
Clear Lake Regional Hospital
12.2015 - 01.2021
- Continually updated knowledge on best practices for infection prevention within healthcare settings, ensuring adherence to industry guidelines at all times.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
- Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
- Mixed and blended cleaning solutions to proper concentrations.
Shift Manager
McDonald's
05.1989 - 12.2015
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Open and Close locations maintain the daily needs for the restaurant to function
Education
High School Diploma -
Maple Hill High
North Carolina 05.1996
Skills
- Teamwork
- Teamwork and collaboration
- Quality Inspections
- Team member motivation
- Customer Service
- Computer Skills
- Willingness to learn
- Clear Communication
- Hospitality Management
- Billing and payment processing
- Attention to detail
- Operational efficiency and safety
- Product Knowledge
- Continuous Development
- Calculations and measurements
- Cash Handling
- Guest satisfaction
- POS inventory system operation
- Recordkeeping compliance
Timeline
EVS Technican
Clear Lake Regional Hospital
12.2015 - 01.2021
Shift Manager
McDonald's
05.1989 - 12.2015
High School Diploma -
Maple Hill High
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