DIANA BRITTON
Summary
Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
43
43
years of professional experience
Work History
Owner/Operator SHOE REPAIR
Self-employed
01.1979 - 01.2019
- customers to increase customer loyalty.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
- Assessed income and expenses and adapted plans to improve profit levels.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Tore down and rebuilt shoes and boots
- Miscellaneous repair to luggage ,purses, tack, most any leather goods
Real Estate Broker
Self-employed
02.1976 - 02.2000
- Arranged for inspections and surveys of sold properties.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Compared properties possessing similar features to determine competitive market prices.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Monitored contract execution to verify complete fulfillment of terms.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Education
Real Estate
Consumnes College
Sacramento, CA03.1996
Skills
Able to work unsupervised to accomplish task or goals assigned to me
Self starter and motivated
Timeline
Owner/Operator SHOE REPAIR
Self-employed
01.1979 - 01.2019
Real Estate Broker
Self-employed
02.1976 - 02.2000
Real Estate
Consumnes College