Diana Brown
Mercedes,TX
Summary
Experienced Management Assistant with a background in supporting top-tier executives in fast-paced corporate environments. Known for strong organizational skills, ability to handle complex scheduling, and proficiency in MS Office Suite. Proven track record of streamlining office operations and contributing to improved team efficiency. Committed to maintaining professionalism and delivering high-quality service in all aspects of role.
Overview
23
23
years of professional experience
Work History
Management Assistant
Denny's Inc
San Antonio , Texas
07.2002 - 03.2022
- Managed payroll records for all employees in accordance with company policies.
- Coordinated office activities such as ordering supplies, managing mail distribution, scheduling repairs.
- Tracked inventory levels and placed orders when necessary to maintain adequate stock levels.
- Handled confidential information with discretion and maintained organized filing systems.
- Reviewed employee performance reviews prior to final approval by upper management.
- Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
- Facilitated communication between senior management and staff, promoting a cohesive work environment.
Manager on Duty
Taco Bell Restaurant
Alvin, Texas
04.1999 - 06.2002
- Produced thorough, accurate and timely reports of project activities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Audited cash registers at the end of each shift for accuracy.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed strategies to increase customer satisfaction ratings.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Provided guidance and support to team members when needed.
- Handled employee relations issues such as disciplinary action or terminations.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Mercedes High School
Mercedes, TX06-1980
Skills
- Payment verification
- Paperwork drafting
- Lead generation
- Talent acquisition
Timeline
Management Assistant
Denny's Inc
07.2002 - 03.2022
Manager on Duty
Taco Bell Restaurant
04.1999 - 06.2002
High School Diploma -
Mercedes High School