Diana Burkhardt
Vale,OR
Summary
Detail-oriented and results-driven Information Technology Director. Ability to skillfully manage multiple projects simultaneously in an environment of competing priorities. Adept at aligning IT strategy with organizational goals to drive innovation and enhance operational efficiencies. Proven track record managing complex projects, budgets, and resources to deliver exceptional results.
Overview
35
35
years of professional experience
Work History
Information Services Director
Trinity Health | Saint Alphonsus Health System
01.2011 - 01.2023
- Accountable for delivering information technology, consulting, researching, planning, leadership, and oversight of computer systems.
- Assisted with recommending, selecting, developing, implementing, and supporting local, regional, and system initiatives.
- Project implementation and management based on strategic goals and initiatives.
- Managed department staffing goals, objectives, and priorities.
- Developed, managed, and monitored operating and capital budgets.
- Actively participated on multiple leadership teams.
- Collaborated with system office to meet local service level agreements.
- Developed and maintained effective collaborative relationships with executive leaders across local, regional, and system offices.
- Worked with vendors and cross-functional teams to ensure coordination of activities and strategic planning to provide solutions to complex problems and implement solutions.
- Technical leader liaison between all organization IT teams and business partners to support ongoing needs for over 1200+ hospital and clinic colleagues.
- Process improvement for departmental and organizational goals.
- Maintained a working knowledge of applicable Federal, State, and local laws and regulations.
- Consistently 95% on time and under budget on projects implemented resulting in efficiency and cost savings.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Oversaw the successful migration of legacy systems to modern platforms, improving system performance and reliability.
- Played a pivotal role in the successful completion of large-scale technology projects by managing timelines, resources, and stakeholder expectations effectively.
- Managed a team of IT professionals, providing leadership, guidance, and professional development opportunities.
- Enhanced operational efficiency by developing and implementing strategic IT plans and initiatives.
ITS Site Director
Catholic Health Initiatives | Holy Rosary Medical Center
01.2001 - 01.2011
- Customer Service- Support between local leaders and the System Office
- Supported and helped customers define system needs
- Gap Analysis for project implementation
- Change agent to help customers transition to new systems and processes.
Systems Analyst
Catholic Health Initiatives | Holy Rosary Medical Center
01.1996 - 01.2001
- Implemented and provided support for hospital applications across a regional healthcare environment
- Helped customers identify solutions to meet ever-changing needs including current requirements, regulations, and future planning
- Developed job aids and training materials.
Programmer/System Analyst
Les Schwab Tire Centers
01.1988 - 01.1996
- Developed code, tested, trained, and supported applications for Les Schwab Tire Centers within the main office and store computer systems.
- Met with application users to determine system needs and requirements and incorporate those needs into a finished product.
Education
Associate of Science (AS) – Business Computer Specialists -
Central Oregon Community College
Coursework in progress -
Northwest Nazarene University
Project Management Professional Bootcamp -
Project Management Institute
Skills
- Leadership
- IT Strategy
- Cross-Functional Collaboration
- Project Management
- Technology Implementation and Integration
- Systems Analysis
- Vendor Relations
- Budgeting
- Cybersecurity
- Data Privacy
- IT Governance & Compliance
- Staff Management
- Creativity and Innovation
Affiliations
- Saint Alphonsus Foundation (Board Member)
- HIMSS (Healthcare Information and Management Systems Society)
- Women in Technology (Trinity Organization focusing on Women in Healthcare)
- Vale Chamber of Commerce (Member and Board Member)
- Leadership Ontario (Program to help new leaders be aware of local resources available in Ontario and Eastern Oregon Community)
- Ford Family Foundation Leadership (Program focused on rural residents committed to building strong futures for their kids, families, and neighbors. Improve communications, economic development, and essential community social and education needs)
- Saint Alphonsus Patient and Family Advisor Board (Voice of the community to help express strengths and weaknesses within Saint Alphonsus Health System and develop process improvement plans)
Timeline
Information Services Director
Trinity Health | Saint Alphonsus Health System
01.2011 - 01.2023
ITS Site Director
Catholic Health Initiatives | Holy Rosary Medical Center
01.2001 - 01.2011
Systems Analyst
Catholic Health Initiatives | Holy Rosary Medical Center
01.1996 - 01.2001
Programmer/System Analyst
Les Schwab Tire Centers
01.1988 - 01.1996
Associate of Science (AS) – Business Computer Specialists -
Central Oregon Community College
Coursework in progress -
Northwest Nazarene University
Project Management Professional Bootcamp -
Project Management Institute
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