Diana Calderon
Merced,CA
Summary
Proven to excel in high-pressure environments, I leveraged exceptional customer service and cash handling skills at Yosemite Station, enhancing guest experiences by ensuring prompt service and maintaining high cleanliness standards. My ability to collaborate effectively boosted team efficiency, demonstrating a strong work ethic and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Server
Yosemite Station
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Receptionist
Blue Fire
10.2021 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Server
Villas Mexican Food
08.2016 - 02.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Hostess
Paul’s Place
03.2018 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Merced Hight School
Merced, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
Languages
Spanish
Native or Bilingual
Timeline
Server
Yosemite Station
10.2023 - Current
Receptionist
Blue Fire
10.2021 - 10.2023
Server/Hostess
Paul’s Place
03.2018 - 04.2020
Server
Villas Mexican Food
08.2016 - 02.2018
Merced Hight School
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