Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Calle

Newport

Summary

Results-oriented social communication professional specializing in social media management and content strategy. I am a creative and dedicated team player with a strong sense of responsibility, and a proven ability to achieve objectives. I am eager to contribute my unique perspective and skills while upholding the highest standards for my organization.

Overview

6
6
years of professional experience

Work History

Communications Executive

Radisson Hotel Cartagena de Indias
Cartagena De Indias
11.2021 - 03.2024
  • Developed and maintained close working relationships with members of the press.
  • Responded to requests for information from the media.
  • Maintained a database of contact information for journalists and bloggers.
  • Created and managed content for social media platforms, including Twitter, Facebook, and LinkedIn.
  • Developed and executed communications strategies to promote brand awareness.
  • Assisted in developing video content for YouTube channels.
  • Monitored industry trends to stay up-to-date on the competitive landscape.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Coordinated positive media interviews and events sponsorships.
  • Monitored customer comments on various social media channels and responded in a timely manner.
  • Utilized Twitter and Facebook to promote products, services and content.

Community Manager

SmartInfo - Digital Agency
Cartagena De Indias
01.2021 - 09.2021
  • Analyzed community engagement data to inform future strategies.
  • Responded to customer inquiries in a timely manner.
  • Provided monthly reports on community metrics and progress towards goals.
  • Researched new trends in the digital space and adapted accordingly.
  • Monitored online conversations and provided constructive feedback.
  • Managed all social media platforms, growing the follower base.
  • Created content for social media platforms to engage the community.
  • Created engaging content for newsletters, blogs, and social media posts.

International Guest Coordinator

International Movie Festival of Cartagena de India
Cartagena De Indias
01.2020 - 03.2020
  • Coordination of guests for the 60th version of the FICCI, communicating with the guests, sending information, and coordinating the team of volunteers assigned to the area.
  • Offered guests details regarding the hotel's amenities, local arts and culture, nightlife, dining options, attractions, and museums.
  • Arranged for translators and other special services for guests.
  • Collaborated with other departments to ensure guests received the best service possible.
  • Provided guests with a positive experience and a professional impression.
  • Promoted a high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.
  • Coordinated volunteer activities and managed a team of 10 volunteers.

Social Media Management and Communications.

Cartagena De Indias Departament of Education
Cartagena De Indias
01.2018 - 12.2019
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Developed and implemented comprehensive social media strategies to increase brand visibility and engagement across multiple platforms.
  • Coordinated positive media interviews and events sponsorships.

Education

Bachelor of Arts - Communications

Universidad De Cartagena
Cartagena De Indias
08-2018

Skills

  • Dedicated team player
  • Attention to detail
  • Reliability
  • Excellent communication
  • Sensitive material handling
  • Professional and mature

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Communications Executive

Radisson Hotel Cartagena de Indias
11.2021 - 03.2024

Community Manager

SmartInfo - Digital Agency
01.2021 - 09.2021

International Guest Coordinator

International Movie Festival of Cartagena de India
01.2020 - 03.2020

Social Media Management and Communications.

Cartagena De Indias Departament of Education
01.2018 - 12.2019

Bachelor of Arts - Communications

Universidad De Cartagena
Diana Calle