Diana Calvario
Fort Worth,TX
Summary
Proven multitasker and efficient problem-solver, I excelled at Mi Cocina by enhancing customer satisfaction and streamlining food preparation processes. Skilled in cooking and customer service, I consistently met tight deadlines without compromising quality, leading to a significant increase in repeat business. My ability to maintain cleanliness and organization under pressure ensured compliance and high safety standards.
Overview
14
14
years of professional experience
Work History
Cook/cahier/server
Mi Cocina
05.2010 - 07.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Sales Representative
Boost Mobile
10.2011 - 03.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Cashier
Mi Cocina
05.2010 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Polytechnic High School
Fort Worth, TX06.2010
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Works Well Under Pressure
- Multitasking and Organization
- Efficient multitasking
- Cahier
Timeline
Sales Representative
Boost Mobile
10.2011 - 03.2019
Cook/cahier/server
Mi Cocina
05.2010 - 07.2024
Cashier
Mi Cocina
05.2010 - 01.2018
Polytechnic High School