Diana Camacho
Chicago,IL
Summary
Accomplished in the medical field and Family Services with expertise in office administration and resource referral. Demonstrated strong organizational skills and a friendly nature, enhancing client interactions and improving service delivery.
Bilingual communicator adept at fostering open communication and supporting multidisciplinary teams.
Overview
8
8
years of professional experience
Work History
Peer Support Specialist
Rincon Family Services
Chicago, Illinois
09.2024 - Current
- Collaborated with multidisciplinary teams to coordinate care for individuals in need.
- Provided informational resources to clients regarding available community services and programs.
- Documented client interactions and progress in compliance with organizational policies.
- Supported program initiatives by participating in community outreach events and activities.
- Actively listened and responded empathetically when interacting with clients.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Encouraged open communication between all parties involved in the client's case.
- Referred individuals to outside resources and services for additional support.
Receptionist
Chicago Family Attorneys
Chicago, Il
03.2023 - 01.2024
- Managed phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained the attorney's calendar efficiently.
- Prepared legal documents and ensured proper filing in a timely manner.
- Assisted clients in completing intake forms and gathering necessary information.
- Maintained office supplies inventory and coordinated orders as needed.
- Handled incoming mail and distributed correspondence to relevant departments.
- Provided administrative support to attorneys during client meetings and consultations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Receptionist
Chicago Eye Institute
Chicago, Illinois
03.2023 - 09.2023
- Handled incoming calls, addressing inquiries and directing to appropriate staff.
- Verified insurance information and collected co-payments efficiently.
- Coordinated communication between medical staff and patients regarding appointments.
- Maintained cleanliness and order in the reception area for a welcoming environment.
- Assisted with check-in procedures for all patients, including verifying insurance coverage, collecting copays and completing paperwork.
- Entered data into computer systems accurately and efficiently for proper documentation.
- Provided administrative support to medical staff by scheduling patient appointments and follow-up visits.
Office Manager
American X-ray Services
Westchester, Il
06.2017 - 02.2022
- Improved office operations by automating client correspondence, record tracking and data communications.
- Handled all incoming business and client requests for appointment scheduling.
- Oversaw appointment scheduling and itinerary coordination for both clients.
- Managed daily office operations for a leading medical imaging services provider.
- Coordinated scheduling for patient appointments and technician availability.
- Facilitated communication between departments to ensure seamless workflow.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Performed billing and collection.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Received, screened and routed incoming calls.
Education
120-Hour Education Program - Basic Nursing Assistant Training Program
Harold Washington College
Chicago10.2011
Some College (No Degree) - Office Technology
Casa Central
Chicago, IL02-1999
Medical Terminology 1, Computers
Wilbur Wright College
Chicago11.1997
GED -
Association House
Chicago08.1994
Skills
- Bilingual
- Database administration
- Office administration
- Friendly nature
- Reception
- Sorting and labeling
- Office management
- Organizational skills
- Mail handling
- Data Entry
- Resource referral
- Client intake processing
Timeline
Peer Support Specialist
Rincon Family Services
09.2024 - Current
Receptionist
Chicago Family Attorneys
03.2023 - 01.2024
Receptionist
Chicago Eye Institute
03.2023 - 09.2023
Office Manager
American X-ray Services
06.2017 - 02.2022
120-Hour Education Program - Basic Nursing Assistant Training Program
Harold Washington College
Some College (No Degree) - Office Technology
Casa Central
Medical Terminology 1, Computers
Wilbur Wright College
GED -
Association House
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