Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Diana Camping

Diana Camping

Systems Engineer
Charlotte,NC

Summary

Meticulous professional who undertakes complex assignments meets tight deadlines and delivers superior performance. Invests passion and commitment to achieve corporate vision. Applies analytic methodology and latest technology to lead change and tackle new projects and ideas.

Work History

Volunteer

Reilly Road Presbyterian Church
01.2018 - Current
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Assisted with special events or programs.
  • Tracked volunteer hours in spreadsheets.
  • Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.

Team Manager

Amazon
11.2017 - 07.2021
  • Oversaw 21 agents daily
  • Composed, revised, and presented daily, weekly, and monthly individual team metrics and reports to higher leadership
  • Presented and used analytical quantitative approach to create data reports that stemmed from qualitative metrics to form fact-based management approaches for decision making
  • Addressed areas of opportunities through coaching and mentorship to enhance agent performance and productivity
  • Built team morale in a virtual environment to improve culture.

FINANCIAL ADMINISTRATOR

FORT SILL MWR, Patriot Club
02.2010 - 08.2012
  • Analyzed financial information, accounts receivables, payables, and accruals
  • Maintained and updated multiple client accounts
  • Established working systems to track daily activity reports to include forecasting, managing, and financial performance.

TECHNICAL SUPPORT

OF FLORIDA
01.2011 - 02.2012
  • Offered on site and over the phone technical support
  • Troubleshooted common issues stemming from credit card readers
  • Directed clients towards appropriate department if further assistance was needed
  • Managed and maintained basic IT systems such as network issues and installing and configuring hardware and software.

Education

Master of systems engineering -

Embry-Riddle Aeronautical University

Master of business administration - undefined

Kaplan University

Bachelor of Science - legal studies

Kaplan University

Skills

  • Problem-Solving Skills
  • Online Learning Platforms
  • Records Maintenance
  • Elementary Education
  • Team Collaboration
  • Verbal and Written Communication
  • Homeschool Student Support
  • Problem-Solving Support
  • Curriculum Review and Lesson Preparation
  • Computer Proficiency and Microsoft Office
  • Spanish Speaking
  • Quality Assurance
  • Prototype Development

Additional Information

  • VOLUNTEER/awards , Sunday school teacher. Event coordinator for VBS. Financial ambassador for Uganda orphanage. Member of Alpha Beta Kappa Honor Society & Dean’s List.

Languages

Spanish
Native or Bilingual

Timeline

Volunteer

Reilly Road Presbyterian Church
01.2018 - Current

Team Manager

Amazon
11.2017 - 07.2021

TECHNICAL SUPPORT

OF FLORIDA
01.2011 - 02.2012

FINANCIAL ADMINISTRATOR

FORT SILL MWR, Patriot Club
02.2010 - 08.2012

Master of systems engineering -

Embry-Riddle Aeronautical University

Master of business administration - undefined

Kaplan University

Bachelor of Science - legal studies

Kaplan University
Diana CampingSystems Engineer