Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Campos

Lake Elsinore,CA

Overview

13
13
years of professional experience
1
1
Certification

Work History

Behavioral Aide

amergis staffing
Moreno Valley , CA
12.2024 - 03.2025
  • Applied instructional techniques to foster development of sensory and motor abilities.
  • Identified potential problems through observation of client behavior during group activities.
  • Utilized positive reinforcement techniques to encourage appropriate behaviors.
  • Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
  • Monitored client progress and documented changes in behavior

Autism Specialist Paraeducator

the stepping stones group
Big Bear , CA
11.2023 - 08.2024

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  • Adapted instructional materials and methods according to individual needs of each student.
  • Advised instructor on student behavior or issues requiring immediate attention.
  • Assisted neurodiverse students with classwork and activity preparation.
  • Assisted faculty members or staff with student conferences.
  • Improved behavior with modification and positive reinforcement techniques.
  • Supported staff members by providing guidance on best practices when working with individuals on the autism spectrum.
  • Created data sheets, charts, and graphs to document student progress.
  • Delivered verbal instructions and cues while guiding students through tasks or activities.
  • Oversaw classroom and teaching materials and requisitioned low-stock items.
  • Escorted students to restroom cafeteria, outside to playground and on field trips.
  • Collaborated with teacher to develop personalized and successful learning strategies.
  • Prepared handouts, study materials and other teaching aids.
  • Motivated students using feedback and encouragement.
  • Utilized positive reinforcement strategies to encourage desired behaviors from students on the spectrum.
  • Observed classroom environment for potential distractions or triggers that could cause disruption among students with autism.
  • Adapted instructional techniques to appropriate ages and skill levels of supervised students.
  • Supervised recess periods for children on the autism spectrum who may need additional assistance or monitoring.

Housekeeping Supervisor/Private Housekeeper

Espinoza's cleaning
Big Bear, CA
09.2019 - 12.2023
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Delegated work to staff, setting priorities and goals.
  • Created and implemented daily cleaning schedules for staff members.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Received deliveries from vendors such as dry cleaners or grocery stores and placed them away neatly in designated areas.
  • Disinfected bathrooms regularly to prevent mold growth and maintained sparkling clean bathtubs, showers, toilets, sinks.
  • Performed daily dusting, vacuuming, sweeping, mopping and polishing of surfaces.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Used cleaning chemicals following proper guidelines.
  • Conducted regular deep cleaning tasks such as window washing and carpet shampooing.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Bilingual Instructional Aide

Bear Valley Unified School District
Big Bear , CA
08.2014 - 10.2021
  • Observed student performance and recorded academic and attendance.
  • Provided translation services during special education evaluations when necessary.
  • Conducted assessments of students' proficiency levels in both languages.
  • Presented workshops on topics such as second language acquisition theory, strategies for teaching English language learners.
  • Translated oral and written communications from English to Spanish, as well as from Spanish to English.
  • Utilized technology resources including computers and software programs designed specifically for ESL and bilingual instruction.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Distributed pencils, paper, textbooks and workbooks to students.
  • Developed detailed inventory of equipment and school supplies.
  • Participated in parent-teacher conferences, IEP meetings, district meetings, and other school events related to language services.
  • Met with parents and instructors to discuss student progress and behavioral or learning issues.
  • Developed activities to engage students in learning through a variety of bilingual approaches.
  • Facilitated communication between school personnel, parents and guardians, and community members who are non-English speakers.
  • Communicated with other teachers and parents about bilingual students needs.
  • Took class attendance and recorded absences.
  • Provided support to students and staff in the classroom environment by translating between English and Spanish.
  • Supported classroom instruction by providing individual or small group assistance for bilingual learners.
  • Delivered instruction individually or in small groups with support from instructor.
  • Worked with English language learners in small groups to develop fluency.
  • Created an environment that was conducive to learning by establishing positive relationships with students who were bilingual and ESL learners.
  • Optimized learning plans while quantifying student progress through test administration.

Cashier

Dollar Tree
Big Bear , Ca
09.2019 - 03.2021
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Greeted customers promptly and responded to questions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Counted and balanced cashier drawers.
  • Scanned items and checked pricing on cash register for accuracy.

Drive Thru Cashier

McDonald's Restaurant
Big Bear , CA
12.2011 - 10.2014
  • Greeted customers, took orders, and provided product information.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Offered customers carry-out service at completion of transaction.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.

Education

High School Diploma -

Big Bear High School
Big Bear
06-2007

Skills

  • Excellent communication
  • Data collection
  • Observational skills
  • Written communication
  • Effective communication
  • Restraint implementation
  • CPR certified
  • Positive reinforcement
  • Behavior modification
  • Instructional techniques

Certification

  • cpr certified
  • cpi certified

Languages

Spanish
Native/ Bilingual

Timeline

Behavioral Aide

amergis staffing
12.2024 - 03.2025

Autism Specialist Paraeducator

the stepping stones group
11.2023 - 08.2024

Housekeeping Supervisor/Private Housekeeper

Espinoza's cleaning
09.2019 - 12.2023

Cashier

Dollar Tree
09.2019 - 03.2021

Bilingual Instructional Aide

Bear Valley Unified School District
08.2014 - 10.2021

Drive Thru Cashier

McDonald's Restaurant
12.2011 - 10.2014

High School Diploma -

Big Bear High School
Diana Campos