Diana Cantu
Denton,TX
Summary
Highly efficient Administrative Professional offering seven years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
10
10
years of professional experience
Work History
Administrative Specialist II
Denton County Pubplic Health
08.2016 - Current
Outdoor Recreational Center
09.2011 - 05.2016
- Managed phone calls from clients during executives' absences and delivered informative answers to questions
- Connected personally with residents to improve participation and enjoyment
- Monitored group safety and quickly intervened to end unsafe behaviors
- Adapted various treatment activities to meet specific needs of individual patients
- Helped participants enjoy activities while ensuring adherence to protocol
- Gathered, prepared, operated and maintained equipment and supplies necessary for planned activities
- Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival
- Maintained facilities, grounds and equipment to ensure community safety and attract attention.
Data management
College
05.1976 - 03.1976
- Flexible
- Reliable and trustworthy, Computer skills- ECW program
- Time management
- Answered and routed telephone calls and took messages
- Automated office operations by managing internal and external customer correspondence, record tracking and data communications
- Conducted research using various media sources to obtain relevant data for staff requirements
- Answered phone calls, provided information to callers and connected callers to appropriate people
- Liaised between employees and upper-level management and resolved issues
- Managed and distributed staff contact lists to create lines of communication with partners and co-workers
- Managed patient appointments, check-in procedures and invoices
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency
- NAF Non Appropriate Funds | Fort Wainwright, Set up facility areas with supplies, tables and chairs for planned
- AK activities.
Education
Southern Careers Institute
Corpus Christi, TX08.1999
Del Mar College
Corpus Christi, TX08.1996
High School Diploma -
West Oso High School
Skills
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Telephone Etiquette
- Data Entry
- Time Management
- Document and File Management
- Strong Organizational Skills
- Database and Client Management Systems
- Team Collaboration
- Office Management
- Computers and Technology
- Administrative Arrangements
- Report Preparation and Analysis
- Office Equipment Operation
- Research and Analytical Skills
- Confidentiality and Data Protection
- Ease with Computers and Technology
- Multitasking and Time Management
Languages
Spanish
Full Professional
References
- Sonia Cruz- Supervisor/Professional 972-434-4700
- Tammy Eoff- Health Administrative/Professional 940-349-2912
- Patricia Villarreal- Friend 630-306-2172
Timeline
Administrative Specialist II
Denton County Pubplic Health
08.2016 - Current
Outdoor Recreational Center
09.2011 - 05.2016
Data management
College
05.1976 - 03.1976
Southern Careers Institute
Del Mar College
High School Diploma -
West Oso High School