Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana Carlo

Madisonville,Tx

Summary

Skilled in identifying areas of focus. Offering 4 years of related experience in Phlebotomy. Hardworking, responsible, strong organizational skills, passionate and professional. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Training Coordinator

Biomat USA Grifols Plasma
03.2013 - 01.2017
  • Adept at supervising multiple work groups by performing diverse tasks simultaneously, within strict requirements and time constraints.
  • Directs, leads, conducts, coordinates and prepares, Safety Monthly Staff Training Activities within the Plasma Center.
  • Directs, oversees and leads training within Plasma Collection Center by partnering with the Regional Training staff to ensure training compliance is met.
  • Assists Center Leadership in the selection process, and training as well evaluating the performance and effectiveness of Designated Trainers.
  • Continuously trains employees on new or modified scheduling process effectuated to accommodate donor cycle improvements.
  • Conducts, directs, and leads training and related developmental activities needed to support operational objectives in support of the Plasma Collection Center Leadership Team.
  • Identifies areas of operational opportunity for continuous improvement and coordinates the work of designated trainers throughout the center.
  • Works with quality on targeted training to address deviation issues identified.
  • Supports management in implementation of corrective actions to eliminate regulatory deficiencies in training.
  • Ensures center adherence to training Standard Operating Procedures (SOP) and annual training requirements, including new procedure training and recertification activities.
  • Establishes and maintains the ability to perform all task within the center & fulfills the role of production of employees when the need arises
  • Supports the audit process and works with the Center and Quality Leadership teams to address training in response to audit findings, corrective and preventive actions.
  • Performs as a member of the Safety Committee and completes periodic safety checklist, ensure OSHA documentation is posted timely in the center.
  • Maintain confidentiality of personnel information, donor information and donor center information.
  • Created and maintained detailed training records and reports for management review.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.

Donor Processor Designated Trainer

03.2013 - 01.2014
  • As a Donor Processor Designated Trainer my duties are performed in a structured manner by following plasma center regulations and policies and providing excellent customer service.
  • Conduct pre-donation medical screening in accordance with established guidelines.
  • Completed quality control assessment on equipment used in donor screening process.
  • Reviewed donor card for complete and accurate information and confirmed donor acceptability.
  • Determined donor suitability through screening tests, hematocrit and vital signs. Ensure all donors screening information is complete and accurate prior to donation.
  • Effectively communicates donor medical information to Medical Staff.
  • Ensure donor confidentiality following HIPAA Law.
  • Establishes and maintains donor files in an organized and efficient manner.
  • Learns and maintains through familiarity and compliance with all state and federal regulations, Food and Drug Administration (FDA)-approved Standard Operating, Procedure Manual, Occupational Safety and Health Administration (OSHA), Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
  • Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
  • Report all unsafe situations or conditions to area lead, supervisor or managers on shift.
  • Train new personnel recently hired by plasma center.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.

Medical Office Assistant & Phlebotomy

City Of Laredo Health Department
01.2012 - 01.2013
  • As a Phlebotomist my duties were to: Draw blood from patients or donors in hospital, blood bank, and similar facility for analysis or other medical purposes
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Assemble necessary equipment, such as tourniquets, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol. All steps are according to requirements for specified tests and established procedures.
  • Verify and record identity of patient or donor and converse with patient or donor to allay fear of procedure.
  • Apply tourniquet to arm, locate accessible vein site, swabs puncture area with antiseptic, and insert needle into patients’ vein and draw blood into collection tube or bag.
  • Prick finger to draw blood, conduct interviews, take vital signs, and draw and test blood samples to screen donors at blood bank.
  • Convey outcome of results to patient being treated.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.

Pharmacy Technician

City Of Laredo Health Department
12.2009 - 08.2010
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Document monthly physical vaccine inventory which is essential to effectively perform a final monthly Immunization report to DSHS.
  • Monitor all Pharmacy Immunization's refrigerators on a daily basis in all departments in logs mornings and afternoon temperatures.
  • Oversee the receipt, storage, monitoring and maintenance of the CHEM PACK.
  • Place special orders from the Texas HIV Medication Program (THMP) for clinic to review to approve client's service.
  • Prepare DOT orders for the TB Bi-national Program, prepare dosage for TB Bi-national infant cases and have all of these items ready for nurse to transport to Nuevo Laredo, Tamaulipas Mexico.

Pharmacy Technician

Hospital Wilma N. Vázquez
12.2006 - 07.2007
  • Assist clinic provider with questions concerning medications and inventory.
  • Monitor all Pharmacy Immunization's refrigerators on a daily basis and log all morning and afternoon temperatures.
  • Prepare a pre-packaged unit dosage and liquid medication accurately label and log in patient charts to get final approval and release from a Pharmacist in charge.
  • Supply all drugs stored under refrigeration to every department in need.
  • On a daily basis maintain drug inventory and re-stocking inventory. Order the necessary drugs and supplies needed to continue shift and operational demands. Verify deliveries against purchase order.
  • Supply emergency treatments to the required department.
  • Assist in the training and orientation of other pharmacy technicians and residents are assigned to rotate through the satellite stations.
  • Prescription cart filling. Prepare, account and stock supplies for the incoming shift.
  • Accurately fill department requisitions, crash cart medication trays and surgical narcotic boxes.
  • Quality control, rotate stock and check for expired medications. Assist with their accounting, packaging and eventual removal from the pharmacy due to expiration dates.

Pharmacy Technician

Farmacias Caridad
01.2003 - 05.2006
  • Strong customer care skills along with interpersonal and teamwork skills are necessary, performing at the highest level was must.
  • Entered and processed patients' prescriptions into internal system. Counted and labeled prescriptions with correct item and quantity. Medical plan authorizing, supervised and signed by Pharmacist
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • On a daily basis, maintain all controlled drug and over the counter medication (OTC) inventory.
  • As a Lead pharmacy Technician I was tasked with the duty and responsibility of preparing complex medical compounds to meet the needs, demands and requirements of every patient.
  • Tend the main cash register and verify the accountability of all medication dispatched to the customer.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Education

Phlebotomy Technician

Dynamic Phlebotomy Training
Jacksonville, Fl
2023

Associate Degree in Pharmacy Technician -

Atenas College
Manati, Puerto Rico

Skills

  • Employee Performance Review
  • Safety Assurance
  • Problem-Solving Skills
  • Staff Development
  • Quality Assurance Controls
  • FDA and HIPAA Compliance
  • Team Development
  • Customer Service Leadership
  • Policy and Procedure Adherence
  • Fully bilingual both English and Spanish
  • Time Management
  • Standard Operation Procedures Proficient
  • Schedule Coordination Training Program

Certification

Certified Phlebotomy Technician (CPT) NHA

Training Coordinator Training 2014

Customer Service Leadership Training 2014

Donor Processor Technician Designated Trainer 2014

Donor Phlebotomy Technician Designated Trainer 2014

Plasma Laboratory Technician Designated Trainer 2014

Pharmaceutical Leadership Training 2003

Managerial Skills for the pharmaceutical Leader 2004

Timeline

Training Coordinator

Biomat USA Grifols Plasma
03.2013 - 01.2017

Donor Processor Designated Trainer

03.2013 - 01.2014

Medical Office Assistant & Phlebotomy

City Of Laredo Health Department
01.2012 - 01.2013

Pharmacy Technician

City Of Laredo Health Department
12.2009 - 08.2010

Pharmacy Technician

Hospital Wilma N. Vázquez
12.2006 - 07.2007

Pharmacy Technician

Farmacias Caridad
01.2003 - 05.2006

Phlebotomy Technician

Dynamic Phlebotomy Training

Associate Degree in Pharmacy Technician -

Atenas College

Similar Profiles

CREATE PROFILE
Diana Carlo