Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Diana Carrera

5990 SE 92nd Ave Portland

Summary

Experience as a person responsible for the coordination and supervision of a work team. I worked in customer service for 5 years. I worked with inventories and placing orders with suppliers. I was the first person responsible for solving problems before having to resort to my superiors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Villas Market
05.2023 - Current

- I am responsible for organizing the activities of the staff in my area, coordinating production with other areas and supervising compliance with food handling control measures.


- I had the freedom to make decisions in real time, trying to solve problems in a professional manner and respecting both customers and staff.


- I was involved in the training of new staff and tried to provide the necessary tools to facilitate learning.


- It was about prioritizing customer service, I tried to stay close by listening to my colleagues' attention to the customer and if necessary I intervened in the communication to try to provide a good experience or to take points to improve.


-I was responsible for keeping track of the inventory, trying to avoid losses due to unnecessary purchases, always trying to have all the instruments and ingredients necessary to carry out all the activities


- Manege orders with different suppliers and monitor inventory regularity.


-It was about controlling employees' hours so as not to increase labor costs.


- It was about avoiding losses at all costs, it was about making the most of products with a shelf life.


- Before the position, I was able to work waiting tables, serving customers, and because of the position I was able to learn how to do basic kitchen activities.

Cashier

Villas Market
04.2020 - 05.2022

-I was responsible for the cash register. When I was doing my job I interacted with the customer by asking basic questions to find out about their experience with the staff and the products we sell.


- I organized the fresh bread in display cases.


- I tried to keep up with the expiration dates of the products in the section that corresponded to me.


- We organized the products when the merchandise arrived.

We kept the store clean.

Food Preparer

Wendys
03.2019 - 11.2020

I was in charge of doing all the necessary preparation so that the kitchen could cover the day to day.

- I was in charge of ensuring that what was produced was produced with the indicated sanitation measures and that everything had its rotation date.

- I worked assembling/making sandwiches, salads, hamburgers, etc.

- I had experience as a cashier

- I had experience with deep fryers and also worked on the grill.

Skills

    Empatia - Problem Solving - Responsability - Respect - Teamwork - Adaptability - Initiative - Customer Service

Certification

- Oregon Food Handlers Card

- Oregon Liquor and Cannabis Permise

Timeline

Manager

Villas Market
05.2023 - Current

Cashier

Villas Market
04.2020 - 05.2022

Food Preparer

Wendys
03.2019 - 11.2020
Diana Carrera