Diana Casin
Miami
Summary
Dynamic volunteer at Miller Road Animal Clinic, skilled in fostering teamwork and enhancing patient care. Proficient in medical terminology and committed to delivering outstanding customer service, ensuring a welcoming atmosphere for patients and staff alike. Adore working in this field I have a huge love for animals and all patience combined with strong communication skills and willing to learn and gain experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Miller Road Animal Clinic
9328 SW 56th St, Miami, FL 33165
01.2020 - 06.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Work in communication and team skills
- Helped patients with check-ins, provided information, and ensured a welcoming environment.
- Assisted with filing, scheduling, and organizing patient records to support clinic operations.
- Gained familiarity with medical terminology, procedures, and patient care practices.
- I Effectively communicated with patients, staff, and medical professionals to ensure smooth workflow.
- Maintained patient privacy and adhered to clinic policies regarding sensitive information.
- Learned restraining and handling techniques in clinc work at the veterinary.
- Maintained a clean and hygienic environment by following proper sanitation protocols.
- Cleaned and disinfected patient rooms, waiting areas, and medical equipment.
- Properly handled and disposed of medical and non-medical waste following clinic regulations.
- Ensured all areas met health and safety standards by thoroughly inspecting and cleaning surfaces.
Education
High School Diploma -
John A. Ferguson Senior High School
Miami, FL01-2022
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Community service
- Time management
- Computer skills
- Flexible schedule
- Customer service
- Multitasking
- Reliability
- Active listening
Certification
Veterinarian Technician
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Web Development and Design
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Animal Care
- Reading
- Volunteering
- Baking
Timeline
Volunteer
Miller Road Animal Clinic
01.2020 - 06.2022
High School Diploma -
John A. Ferguson Senior High School