Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Castro

Antioch,CA

Summary

Highly efficient and adaptable team member well established with excellent background of quick and effective performance. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Speech Pathology Group
Walnut Creek, CA
03.2021 - Current
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Provided responsive communication by phone and email to answer general and pressing questions.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Maintained professional and clinical perspective to avoid internalization regarding certain student behaviors or mannerisms.

Registered Behavior Technician

Positive Behavior Supports Corp
San Francisco, CA
07.2020 - 03.2021
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Used Google Drive, Sheets, and Microsoft Excel to document patient information, progress notes and treatment plans.
  • Entered client details and notes into system for interdepartmental access and review.

Substitute Teacher's Aide

Pittsburg Unified School District
Pittsburg, CA
08.2019 - 03.2020
  • Acted as Liaison between administrators, clerical staff, parents, and, students.
  • Accepted phone calls, forward messages, and return phone calls.
  • Worked directly with parents and assisted with forms and translations.
  • Assisted with clerical support in areas of document proofreading, classroom management, and file organization.

Beauty Sales Advisor

Sephora
Walnut Creek, CA
08.2016 - 08.2019
  • Handled and dispatched incoming client service phone calls.
  • Answered client questions about products and services, helped locate merchandise and promoted key items.
  • Developed strong rapport with clients and created positive impression of business.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.

Education

Associate of Arts - Psychology

Diablo Valley College
Pleasant Hill, CA
04.2022

High School Diploma -

Deer Valley High School
Antioch, CA
06.2016

Skills

  • Attention to Detail
  • Rapport Building
  • Customer Service
  • Consulting
  • Adaptability and Flexibility
  • Verbal and Written Communication

Certification

  • RBT - Registered Behavior Technician

Languages

Spanish
Native or Bilingual

Timeline

Registered Behavior Technician

Speech Pathology Group
03.2021 - Current

Registered Behavior Technician

Positive Behavior Supports Corp
07.2020 - 03.2021

Substitute Teacher's Aide

Pittsburg Unified School District
08.2019 - 03.2020

Beauty Sales Advisor

Sephora
08.2016 - 08.2019

Associate of Arts - Psychology

Diablo Valley College

High School Diploma -

Deer Valley High School
Diana Castro