Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Castro

Oceanside,CA

Summary

Friendly student and worker with good work ethic and teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

6
6
years of professional experience

Work History

Counter Clerk

Dorothy's Military Shop
04.2022 - Current
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Processed cash and credit card payments.
  • Managed multiple tasks in high-volume environment.
  • Operated cash register to accurately complete customer financial transactions.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Processed customer orders and accurately entered into order system.
  • Maintained clean and orderly work stations and reported hazards to management.
  • Provided callers with product and customer service information to foster brand loyalty.

Supplemental Instruction Mentor

MiraCosta College
08.2018 - 12.2019
  • Assisted SI Leaders by giving feedback on their session plans.
  • Consistently communicated with SI Staff about my role and the SI leaders.
  • Responsible for personal time management.
  • Prepared and conducted monthly training meetings.
  • Prepared SI Leaders Manuals to use on their first training and ongoing training during the semester.
  • Scheduled monthly observations and discussed helpful suggestions for improvement and highlights of their sessions.
  • Reviewed SI Leader applications and give input on their potential interview process of SI Leaders.

Supplemental Instruction Leader

MiraCosta College
08.2017 - 05.2018
  • Attended and led supplemental sessions.
  • Assist students with reviewing course material and improving comprehension.
  • Collected attendance data for program management.
  • Led discussions and activities centered around course content.
  • Demonstrated strong knowledge of school policies and program requirements.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.

Education

Bachelor of Arts - Graphic And Interactive Design

California State University - Fullerton
Fullerton, CA
12.2023

Associate of Arts -

Miracosta College
Oceanside, CA
05.2019

High School Diploma -

Oceanside High School
Oceanside, CA
05.2016

Skills

  • Resourceful
  • Team Player
  • Problem-Solving Skills
  • Activity-Based Learning
  • Dependable and Responsible
  • Computer Proficiency and Microsoft Office

Languages

Spanish
Native or Bilingual

Timeline

Counter Clerk

Dorothy's Military Shop
04.2022 - Current

Supplemental Instruction Mentor

MiraCosta College
08.2018 - 12.2019

Supplemental Instruction Leader

MiraCosta College
08.2017 - 05.2018

Bachelor of Arts - Graphic And Interactive Design

California State University - Fullerton

Associate of Arts -

Miracosta College

High School Diploma -

Oceanside High School
Diana Castro