I Desire an opportunity to work for a company where my dedication, hard work, and knowledge can contribute to the company's success and further my growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Care Representative
The Home Depot Store Support Center
2018.06 - Current
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Managed high call volume with exceptional professionalism and efficiency.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Responded to customer needs through competent customer service and prompt problem-solving.
Maintained a high level of product knowledge to provide accurate information and support to customers.
Driver
Tempe Elementary School District #3
2017.07 - 2018.05
Transport special needs children to and from school, assist with loading and unloading, care for children during transportation
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Customer service representative
AAA
2014.02 - 2016.11
Schedule transportation for Arizona residents, handle high volume inbound calls
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Processed customer service orders promptly to increase customer satisfaction.
Caregiver
Gulbronsen Family
2011.06 - 2013.05
Maintain communication with family and healthcare providers, provide patient care and support, perform requested duties
Assisted clients with activities of daily living, promoting independence and quality of life.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Education
Various college credits - Basic academic classes -
South Mountain Community College
Guadalupe, Arizona
08.2005
High School Diploma -
Marcos De Niza High School
Tempe, Arizona
05.1989
Skills
Customer Service
Inbound Customer Service
Data Entry
Call center experience
Certification
CPR/First Aid Certification
Timeline
Customer Care Representative
The Home Depot Store Support Center
2018.06 - Current
Driver
Tempe Elementary School District #3
2017.07 - 2018.05
Customer service representative
AAA
2014.02 - 2016.11
Caregiver
Gulbronsen Family
2011.06 - 2013.05
Various college credits - Basic academic classes -
South Mountain Community College
High School Diploma -
Marcos De Niza High School
CPR/First Aid Certification
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