Diana Chavira
Dallas
Summary
Offering strong interpersonal and communication skills, coupled with solid understanding of customer service principles. Produces ability to quickly learn and apply new skills.
Overview
4
4
years of professional experience
Work History
Material Handler
Khols Warehouse
2025.11 - Current
- Operated forklifts and pallet jacks to efficiently transport materials across warehouse.
- Received and checked incoming shipments against packing lists for accuracy.
- Organized inventory within designated storage areas to optimize space utilization.
- Collaborated with team members to ensure timely order fulfillment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Universal Customer Service Agent
Servicing Solutions
2022.05 - 2025.09
- Assisted in processing orders and handling returns, ensuring a smooth customer experience.
- Delivered exceptional customer support through various communication channels, resolving inquiries efficiently.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Balanced multiple responsibilities efficiently without compromising attention to detail or overall effectiveness in servicing customers'' needs.
Education
High School Diploma -
W.H Adamsom High School
Dallas, TX06.2018
Skills
- Positive attitude
- Workplace cleanliness
- Package handling
- Attention to detail
- Customer service
- Paperwork completion
- OSHA compliance
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Material Handler
Khols Warehouse
2025.11 - Current
Universal Customer Service Agent
Servicing Solutions
2022.05 - 2025.09
High School Diploma -
W.H Adamsom High School