Summary
Overview
Work History
Education
Skills
Education and Training
References
Timeline
Generic

Diana Cisca

Athens

Summary

Reliable and bilingual administrative and banking professional with over 5 years of experience in customer service, office management, and translations. Recognized for being a supportive team player and a dependable leader who ensures smooth operations, clear communication, and efficient collaboration. Skilled in multitasking, coaching others, and creating organized systems that keep teams on track.

Overview

4
4
years of professional experience

Work History

Bank Teller

Family Security Credit Union
04.2025 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Bank Teller

Bank Independent
01.2024 - 04.2025
  • Collaborate with branch team to deliver seamless service and accurate transaction processing.
  • Take initiative to assist coworkers during high-volume periods to ensure prompt customer service
  • Proactively communicate with management about potential issues and process improvements.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.

Office Manager

America's Home Place
11.2021 - 11.2024
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided administrative support to management team including preparing reports and presentations.
  • Developed and implemented office policies and procedures.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coded and entered daily invoices with in-house accounting software.

Education

High School Diploma -

Clements High School
05-2015

Skills

  • Data Entry Accuracy & File Management
  • Bilingual: Fluent in Spanish & English
  • Customer-Focused Communication
  • Scheduling and Coordinating
  • Process Improvements & Task Delegation
  • Team Collaboration & Leadership

Education and Training

other

References

  • Beth Martin- supervisor at America's Home Place 256.441.4325
  • Christine Dodss- supervisor at Ridgeline Construction 614.570.7228
  • Lucas Gaspirk- co-worker at America's Home Place 631.902.7543

Timeline

Bank Teller

Family Security Credit Union
04.2025 - Current

Bank Teller

Bank Independent
01.2024 - 04.2025

Office Manager

America's Home Place
11.2021 - 11.2024

High School Diploma -

Clements High School

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