Diana Cola
Fontana,United States of America
Summary
Adept Senior Payroll Specialist with a proven track record at Brosnan Risk Consultants, excelling in multi-state payroll and tax compliance. Demonstrates unparalleled adaptability and complex problem-solving abilities, ensuring accuracy and efficiency in high-pressure environments. Expert in leveraging technology for payroll processing, with a commitment to continuous improvement and effective team collaboration.
Overview
12
12
years of professional experience
Work History
Senior Payroll Specialist
Brosnan Risk Consultants
San Bernardino, United States of America
10.2021 - Current
- Knowledgeable in the following software: WinTeam, ADP Workforce Now, ADP Smart Compliance.
- Processing two payrolls for CA: weekly frequency for 600+ hourly security officers, and 25+ staff and management employees.
- Processed wage garnishment orders from government agencies or creditors in a timely manner while adhering to applicable laws and regulations governing withholding limits and notification requirements.
- Process employee terminations and resignations for the CA region only. This includes separations owed final wages to be compliant with CA labor law, and cleanups for those not owed wages.
- Updates Employee Information: Direct deposits, tax withholding, home address, rate changes etc.
- Assisted employees with payroll-related inquiries, providing clear and concise information.
- Tracked employee vacation and sick leave earnings, and use.
- Special Projects: As they come up, Finance or HR may have projects requiring payroll involvement.
- Prepares and maintains accurate records and reports of payroll records, audits, and legal matters.
- Ensures compliance with federal, state, and local payroll, wage, and hour laws, and best practices—multistate.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified discrepancies in payroll taxes, corrected errors and ensured timely filing of returns.
- Responded promptly to inquiries from governmental agencies relating to audit requests, notices, or other matters.
- Register for new tax jurisdictions and prepares amended reporting as needed.
Payroll Coordinator
Prime Healthcare
Ontario, United States of America
09.2019 - 10.2021
- Assist Employees, Management and HR with payroll inquiries
- Process biweekly payroll for 1900 union and non union employees of St Francis Medical Center
- Demonstrates compliance with hospital policies and procedures at all times
- Troubleshoot, research and resolve standard payroll issues - troubleshoot questions/issues that relate to: un-submitted new hire information; missed pay; vacation requests; stop payment requests; verification of employment
- Communicate and follow-up on issues in a timely manner
- Enter/Update employee records as needed and maintain employee payroll files to ensure confidentiality (Direct Deposit, Withholding changes, garnishments)
- Reconcile Payroll, Audit Reports; heavy use of excel spreadsheets
- Responsible for uploading direct deposits and positive pay to our bank.
- Payroll Software knowledge: Lawson
- Prepare and submit to the appropriate federal and state authorities, the bi-weekly payroll tax deposits
- Managed timekeeping system and resolved any timecard discrepancies - JBDev
- Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
Client Service Representative
Interlogic Outsourcing, Inc.
Ontario, United States of America
04.2013 - 09.2019
- Processed Payroll for 100 Clients across the US
- Entered and maintained all payroll information for all employees (system set-up, time entry, 401k deductions and loans, advance, other deductions, employee tax withholding, garnishments, salary increases, pay adjustments, bonuses, direct deposit, general ledger)
- Manage federal and stat payroll tax reporting, including quarterly and year end reporting
- Worked closely with First Comp / Workers Comp
- Monitored payments due from clients and promptly contacted clients with past due payments
- Successfully implemented new technologies and process automations to encourage continuous improvement
- Support all internal and external audits related to payroll
- Audited & validated data for accuracy
- Multi- State payroll
- Assist employees with utilizing the self-service modules
- Applied secretarial skills in preparing excel spreadsheets for requested information, composed and typed letters, typed up process documentations
Education
High School Diploma - General Studies
Moreno Valley High School
Moreno Valley12.2007
Civil Engineering -
Moreno Valley College
Moreno ValleySkills
- Adaptability
- Ability to Work in a Team
- Ability to Multitask
- Due diligence
- Ability to Work Under Pressure
- Complex Problem Solving
- Good Communication
- Highly organized and efficient
- Multi-state payroll
- Payroll tax filings
- Tax compliance
- Effective Time Management
Skills
Expert, Expert, Expert, Expert, Expert, Expert, Expert, Expert
Timeline
Senior Payroll Specialist
Brosnan Risk Consultants
10.2021 - Current
Payroll Coordinator
Prime Healthcare
09.2019 - 10.2021
Client Service Representative
Interlogic Outsourcing, Inc.
04.2013 - 09.2019
High School Diploma - General Studies
Moreno Valley High School
Civil Engineering -
Moreno Valley College
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