Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DIANA CORPORAN

Hollywood,FL

Summary

Dynamic and detail-oriented Referral Coordinator at PrimeHealth Physicians, skilled in pre-authorizations and insurance verification. Proven ability to enhance patient satisfaction through efficient referral management and exceptional organizational skills. Adept at liaising with healthcare professionals to ensure comprehensive care, fostering strong relationships while maintaining confidentiality and professionalism.

Overview

30
30
years of professional experience

Work History

Referral Coordinator

PrimeHealth Physicians/MDS
11.2015 - Current
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Scheduled appointments with specialists on behalf of clients.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Enhanced patient satisfaction with timely coordination of referrals and appointments.

Front Desk Receptionist

COMPREHENSIVE BREAST CARE CENTER/ MEDICAL PARK DIAGNOSTIC CENTER
08.2007 - 11.2015
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.

Front Desk Receptionist

UNIVERSITY DIAGNOSTIC MEDICAL IMAGING
12.1995 - 07.2007
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Collected Copayments, insurance balances, deductible fees, processed transactions and updated relevant records.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

GED -

ADLAI STEVENSON HIGH SCHOOL
BRONX NEW YORK
06.2000

Skills

  • Pre-authorizations
  • Insurance verification
  • Medical terminology
  • Multi-line phone proficiency
  • Ordering medical supplies

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Referral Coordinator

PrimeHealth Physicians/MDS
11.2015 - Current

Front Desk Receptionist

COMPREHENSIVE BREAST CARE CENTER/ MEDICAL PARK DIAGNOSTIC CENTER
08.2007 - 11.2015

Front Desk Receptionist

UNIVERSITY DIAGNOSTIC MEDICAL IMAGING
12.1995 - 07.2007

GED -

ADLAI STEVENSON HIGH SCHOOL

Similar Profiles

CREATE PROFILE