Diana Costa
Gustine,CA
Summary
Organized, dedicated and experienced Administrative Assistant with record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
34
34
years of professional experience
Work History
Food Service Team Member
Wolfsen's Meat And Sausage
Gustine, CA
09.2020 - Current
- Received orders from customers and input into order management system.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Dispatcher Clerk
IC Refrigeration
Ceres, CA
09.2015 - 07.2019
- Directed dispatching, routing and tracking of 7 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board and prioritize over 80 daily calls.
- Planned, organized and managed work of technicians to accomplish consistent work within organizational standards.
- Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions.
- Processed billing, in charge of collections, mailed invoices and helped schedule hood cleaning in secondary department.
Administrative Assistant
Mark Anderson, CPA
Modesto, CA
11.2012 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail, banking, post office, filing.
- Generated reports and typed letters in Word and Excell.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Performed proofing of financial statements and tax returns and E-filed tax returns in Laccerte program.
- Supported all CPA's and office Manager with office projects, clerical needs, filing, and organizational support.
Administrative Assistant
Wahl, Willemse & Wilson, CPA
Turlock , CA
07.2002 - 10.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail, banking, post office, filing.
- Generated reports and typed letters in Word and Excell.
- Restocked supplies and placed purchase orders to maintain adequate stock.
- Acting Treasurer for Mayor of Turlock campaign including quarterly financial forms.
- Performed proofing of financial statements and tax returns and E-filed tax returns in Lacerte program as well as processed business Property statements.
- Supported all CPA's and office Manager with office projects, clerical needs, filing, and organizational support.
Other Work Experience Upon Request
Thank You
01.1987 - 07.2002
Education
No Degree - Medical Transcription
Andon College
ModestoNo Degree - General Education
Modesto Junior College
ModestoHigh School Diploma -
Gustine High School
Gustine, CASkills
- Active Listening
- Customer Needs Assessments and satisfaction
- Accurate Cash Handling/accounts receivables/petty cash
- Filing/data entry
- Greeting/managing clientele/heavy phone duties
- Cash Register Systems/10-key by touch
- Professional Relationships
References
Upon request
Timeline
Food Service Team Member
Wolfsen's Meat And Sausage
09.2020 - Current
Dispatcher Clerk
IC Refrigeration
09.2015 - 07.2019
Administrative Assistant
Mark Anderson, CPA
11.2012 - 09.2015
Administrative Assistant
Wahl, Willemse & Wilson, CPA
07.2002 - 10.2012
Other Work Experience Upon Request
Thank You
01.1987 - 07.2002
No Degree - Medical Transcription
Andon College
No Degree - General Education
Modesto Junior College
High School Diploma -
Gustine High School
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