Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Creo Delfin

Miami,FL

Summary

Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Electrical Estimator

Global Electrical Contractor Corp
Miami, FL
04.2023 - 05.2024
  • Developed accurate cost estimates for electrical projects by analyzing blueprints, specifications, and related documents.
  • Reviewed project bids to ensure accuracy of labor and material costs associated with electrical components.
  • Prepared detailed reports on project progress, change orders, and cost discrepancies.
  • Collaborated with contractors and vendors to evaluate pricing proposals for materials, equipment, and services.
  • Performed site visits to assess the scope of work required for a project or potential bid.
  • Analyzed customer requirements to determine necessary design changes and modifications.
  • Calculated total job costs by combining labour rates with material prices from suppliers.
  • Evaluated subcontractor quotes against estimated costs in order to minimize overall expenditure.

Sales Representative

Eventos Reinas Cuba
Playa, Havana
07.2017 - 02.2022
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Conducted market research to identify potential customers and their needs.
  • Organized client visits, presentations, and product demonstrations.
  • Analyzed customer feedback to improve products and services.
  • Provided technical support for customers using the company's products or services.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.
  • Negotiated contracts with vendors to secure competitive rates while maintaining quality standards.

IT Technician

Habanos, S.A
Plaza, Havana
08.2013 - 06.2017
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Provided technical support to users via telephone or remote access.
  • Assisted with the deployment of new applications and updates to existing applications.
  • Monitored system performance and implemented preventive maintenance procedures.
  • Configured routers, switches and wireless access points for LANs and WANs.
  • Responded quickly to emergency situations involving outages or data loss scenarios.
  • Provided training sessions for end users on how to use various software programs.

Education

Bachelor of Applied Science in Information Technology - Information Technology

Hector Alfredo Pineda Zaldivar University
Havana
07-2013

Skills

  • Interpersonal communication skills
  • Customer Service
  • End-user support
  • Information technology
  • Sales Presentations

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Electrical Estimator

Global Electrical Contractor Corp
04.2023 - 05.2024

Sales Representative

Eventos Reinas Cuba
07.2017 - 02.2022

IT Technician

Habanos, S.A
08.2013 - 06.2017

Bachelor of Applied Science in Information Technology - Information Technology

Hector Alfredo Pineda Zaldivar University

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Diana Creo Delfin