Diana Daniell

Stony Brook Community Medical

05.2005 - Current

Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed multi-line phone system and pleasantly greeted patients.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained current and accurate medical records for patients.
Transcribed phone messages and relayed to appropriate personnel.
Completed patient referrals to other medical specialists.
Conducted patient intake interviews, recording and documenting relevant information.
Received and routed laboratory results to correct clinical staff members.
Called and faxed pharmacies to submit prescriptions and refills.
Taught patients about medications, procedures, and care plan instructions.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.