DIANA DANTZLER
Frisco,US
Summary
Experienced Senior Mortgage Loan Underwriter adept at building effective processes and obtaining reliable, accurate information for business decision making. Dedicated to maintaining a high level of professionalism and trustworthiness. Excellent communication and analytical skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Success Manager- July 2023-Present
Alleviate Financial Solutions- Remote
07.2023 - Current
- Primary point of contact to a portfolio of assigned clients
- Monitored customer accounts to identify opportunities for improvement.
- Developed process improvements that enhanced the customer experience across all touchpoints.
- Conducted regular check-ins with customers to assess their progress.
- Communicate with clients to understand their needs and explain product value
- Act as a liaison between the client and departments within the organization to convey information
- Keep accurate records of all activity on the file to ensure accuracy and completeness of the file
Senior Mortgage Underwriter
LoanPeople
Austin, TX
08.2021 - 06.2023
- Assessed the risk of a mortgage loan based on sound underwriting decisions
- Ensured that federal agencies such as the VA, HUD, and the FNMA were all in compliance with the mortgage program
- Double-checked the accuracy of applicants' information to reduce fraud
- Collaborated with members of the processing team to communicate errors and obtain missing data for current applications
- Followed all regulations, including the Bank Secrecy Act, the Anti-Money Laundering Act, OFAC, the USA Patriot Act, the Privacy Act, and the Community Reinvestment Act.
DE Mortgage Underwriter
Castle & Cooke Mortgage
Irving, TX
08.2019 - 08.2021
- Examined the applicants' financial situation, credit history, and property evaluation to determine the feasibility of granting a loan
- Aided senior credit officers in the processing of complex loan applications
- Analyzed credit reports, appraisals, and preliminary title reports as part of the loan origination process
- Double-checked the accuracy of applicants' information to reduce fraud
- Ensured that federal agencies such as the VA, HUD, and the FNMA were all in compliance with the mortgage program
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Senior Mortgage Underwriter- Contract
Stearns Lending
Lewisville, TX
03.2019 - 08.2019
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act
- Recommended loan approvals and denials based on customer loan application reviews
- Double-checked the accuracy of applicants' information to reduce fraud
- Aided senior credit officers in the processing of complex loan applications
- Ensured that federal agencies such as the VA, HUD, and the FNMA were all in compliance with the mortgage program
- Determined credit risks by reviewing files ahead of time and comparing data to internal checklists and guidelines.
Government Mortgage Underwriter
Freedom Mortgage
05.2016 - 03.2019
- Aided senior credit officers in the processing of complex loan applications
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act
- Used my knowledge of underwriting guidelines to ensure that my work complied with government regulations as well as company requirements
- Assessed the risk of a mortgage loan based on sound underwriting decisions
- Ensured that federal agencies such as the VA, HUD, and the FNMA were all in compliance with the mortgage program
- Made informed decisions based on in-depth examinations of submitted documentation, including credit histories, employment records, and current financial status
- Double-checked personal and team calculations to validate information and underwriting decisions.
Education
High School -
Irving High School
01.2002
Some college - Psychology
Grambling State University
Skills
- Residential Loans
- Detail-oriented
- Jumbo and Super Jumbo Loans
- Debt-to-Income Ratios
- Customer service
- Asset Statements
- FNMA Guidelines
- Works well independently
- FHLMC Guidelines
- Loan to Value Ratio Calculations
- Practiced at FHA loan process
- Problem resolution
Certification
FHA Direct Endorsement- 7 years
Timeline
Client Success Manager- July 2023-Present
Alleviate Financial Solutions- Remote
07.2023 - Current
Senior Mortgage Underwriter
LoanPeople
08.2021 - 06.2023
DE Mortgage Underwriter
Castle & Cooke Mortgage
08.2019 - 08.2021
Senior Mortgage Underwriter- Contract
Stearns Lending
03.2019 - 08.2019
Government Mortgage Underwriter
Freedom Mortgage
05.2016 - 03.2019
High School -
Irving High School
Some college - Psychology
Grambling State University
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