Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Diana Davila

Coral Springs,FL

Summary

Accomplished Senior Property Manager with extensive experience at Axiom Properties, recognized for excellence in regulatory compliance and bilingual communication in English and Spanish. Proven ability to utilize QuickBooks and Yardi software to drive operational efficiency, strengthen tenant relations, and achieve financial objectives. Highly skilled in vendor management and crisis resolution, consistently fostering community harmony and enhancing property performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Property Manager

Axiom Properties
Pompano Beach, USA
06.2023 - Current
  • Manage multiple properties.
  • Professional relationship with city code enforcement
  • Manage daily operations of the property to achieve established, budgeted financial and operational goals.
  • Manage day-to-day property operations, including staff and vendor coordination.
  • Handle inbound and outbound calls and emails to and from tenants and owners regarding accounts, maintenance requests, tenant inquiries, etc.
  • Set up, track, and close out work orders for property or tenant-related repairs and maintenance.
  • Coordinate and supervise maintenance staff scheduling and work assignments.
  • Schedule and supervise vendor activities, including landscaping, janitorial services, locksmiths, refuse companies, and other contract service providers.
  • Maintain and organize property files, tenant rent rolls, Certificates of Insurance, and other documents.
  • Review, code, and process routine invoices from vendors for payment processing.
  • Delinquency tracking and collection activities.
  • Assist the property manager with tenant move-ins, move-outs, and coordination of construction activities.
  • Prepare three-day notices.
  • Walk vacancies monthly to ensure upkeep.
  • General tenant communication and correspondence.
  • Completed evictions directly with the courts and met with the sheriff.
  • Resolved all problems in the community with owners and renters.

Senior Property Manager

Olive Glen Condominium / Royal Palm Apts
Pompano Beach, USA
01.2012 - 01.2023
  • Manage multiple properties
  • Manage daily operations of the property to achieve established, budgeted financial and operational goals.
  • Manage day-to-day property operations, including staff and vendor coordination.
  • Handle inbound and outbound calls and emails to and from tenants and owners regarding accounts, maintenance requests, tenant inquiries, etc
  • Set up, track, and close out work orders for property or tenant-related repairs and maintenance.
  • Coordinate and supervise maintenance staff scheduling and work assignments
  • Schedule and supervise vendor activities, including landscaping, janitorial services, locksmiths, refuse companies, and other contract service providers.
  • Maintain and organize property files, tenant rent rolls, Certificates of Insurance, and other documents
  • Review, code, and process routine invoices from vendors for payment processing.
  • Delinquency tracking and collection activities
  • Assist the property manager with tenant move-ins, move-outs, and coordination of construction activities.
  • Prepare three-day notices
  • Walk vacancies monthly to ensure upkeep
  • General tenant communication and correspondence
  • Completed evictions directly with the courts, and met with the sheriff.
  • Resolved all problems in the community with owners and renters

Education

High School Diploma -

Law and Government High School
Queens, NY
06.2004

Queens Borough College
Queens, NY

Skills

  • Fluent in English and Spanish
  • Proficient in QuickBooks software
  • Experienced with Asana
  • Knowledgeable in Buildium Operations
  • Yardi Software Proficiency
  • Experienced in RentCafe
  • Experienced with Microsoft Works
  • Experienced with Microsoft Office Suite
  • Proficient with Excel
  • Experienced in PowerPoint Presentations
  • Skilled in Lotus Notes
  • Regulatory compliance
  • Collection management proficiency
  • Fair housing regulations
  • Marketing and leasing
  • Property management experience
  • Property management expertise
  • Facilities management
  • Tenant relations
  • Property inspections
  • Board relations
  • Rent collection
  • Eviction process
  • Administrative oversight
  • Vendor management
  • Staff supervision
  • Tenant retention
  • Crisis management
  • Background in property management

Certification

  • OSHA
  • HIPAA
  • CPR
  • HIV/AIDS

References

References available upon request.

Timeline

Senior Property Manager

Axiom Properties
06.2023 - Current

Senior Property Manager

Olive Glen Condominium / Royal Palm Apts
01.2012 - 01.2023

High School Diploma -

Law and Government High School

Queens Borough College

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Diana Davila