Summary
Overview
Work History
Education
Skills
Timeline
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Diana Davis

Ormond Beach,FL
Diana Davis

Summary

Dynamic Salon Manager and Hairstylist with a proven track record at Salon LeNae, enhancing customer satisfaction and loyalty through exceptional service and hair styling skills. Excelled in salon operations and client relations, significantly increasing business efficiency. Adept at fostering a positive work environment and leading teams to success.

Overview

5
years of professional experience

Work History

Salon LeNae

Salon Manager/ Hairstylist
10.2023 - Current

Job overview

  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members
  • Developed a strong referral program by encouraging satisfied clients to recommend the salon to their friends and family members.
  • Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.
  • Color, cut, and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon's success.

Salty Wave Salon

Hair Stylist
10.2022 - 10.2023

Job overview

  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.

Thairapy Hair Studio

Salon Receptionist/ Hairstylist
10.2019 - 09.2022

Job overview

  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.

Education

Daytona State College
Daytona Beach, FL

Cosmetology License from Cosmetology; Hair, Skin, Nails
12.2020

University Overview

  • 4.0 GPA
  • Dean's List Fall 2020

Father Lopez Catholic High School
Daytona Beach, FL

High School Diploma
05.2019

University Overview


  • 3.9 GPA
  • Extracurricular Activities: Cheerleading
  • Students Against Destructive Decisions Member
  • Completed AP course in Psychology

Skills

  • Customer service
  • Problem-solving skills
  • Client relations
  • Cleanliness and sanitation
  • Fast learning
  • Multi-task management
  • Perform well in high-demand, fast-paced environments
  • Salon operations

Timeline

Salon Manager/ Hairstylist

Salon LeNae
10.2023 - Current

Hair Stylist

Salty Wave Salon
10.2022 - 10.2023

Salon Receptionist/ Hairstylist

Thairapy Hair Studio
10.2019 - 09.2022

Daytona State College

Cosmetology License from Cosmetology; Hair, Skin, Nails

Father Lopez Catholic High School

High School Diploma

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Diana Davis