Diana Davis

Work History

Self Employed Writer

10.2020 - Current

Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
Acquired in-depth knowledge of content areas to provide effective edits.

Heart N Soul Equine LLC

08.2015 - Current

Oversees daily operations, ensuring all tasks are completed accurately and efficiently by team members.
Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated employees to perform daily business functions.

Dunrovin Animal Sanctuary

02.2024 - 09.2024

Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.

Richards Farrier Service

10.2014 - 09.2023

Operated farm machinery and equipment necessary for the maintenance of pastures, paddocks, and arenas.
Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
Ensured safety of horses by maintaining clean and secure stables at all times.
Developed positive relationships with local veterinary professionals, farriers, and other service providers essential to maintaining a high standard of care for all horses in the facility.

Wawa

09.2018 - 03.2020

Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Managed 10 employees in delivering smooth, productive night shift operations.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

CFG Health Network

08.2016 - 07.2018

Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Trained new staff members on intake procedures, contributing to a well-prepared team.
Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.

Legacy Treatment Services

12.2013 - 12.2016

Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.