Diana Diazgonzalez
Roanoke,VA
Summary
A dedicated and experienced administrative professional with excellent customer service skills, who balances the needs of an office and keeps order while maintaining good relationships with customers and co-workers. Equally capable of working alone or as team member, and complacent exercising initiative and solving any complication at any time.
Overview
2026
2026
years of professional experience
Work History
Pawnbroker
First Cash Pawn
09.2022 - Current
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Made loans on various items after closely inspecting item values, collecting payments or tangible property as collateral.
- Assessed quality and value of incoming items and offered customers loans.
- Prepared all paperwork, checked identifying information and documented transactions.
Pharmacy Technician
Trinity Specialty Pharmacy
12.2021 - 09.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Unit Supply Specialist
U.S Army
- Ordered, received, inspected, inventoried, loaded/unloaded, stored, issued and delivered supplies and equipment
- Maintained automated supply system for accounting of organizational and installation supplies and equipment
- Issued and received small arms
- Secured and controlled weapons and ammunition in security areas
- Operated unit-level computers
- Managed budgets
- Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain business processes.
- Provided logistical intel to unit commander while providing customer service to other soldiers.
Education
Associate of Applied Science - Logistics And Supply Chain Management
Palo Alto College
San Antonio, TX07-2025
Logistics Training -
U.S Army Quartermaster
03.2016
Skills
- Able to work under pressure
- Verbal and Written Communication
- Bilingual (English and Spanish)
- Data Entry and Maintenance
- Computer Skills
- Data Documentation
- Organizational Skills
- Interpretation and Translation Services
- Courteous with Strong Service Mindset
- Background in logistics
Timeline
Pawnbroker
First Cash Pawn
09.2022 - Current
Pharmacy Technician
Trinity Specialty Pharmacy
12.2021 - 09.2022
Unit Supply Specialist
U.S Army
Associate of Applied Science - Logistics And Supply Chain Management
Palo Alto College
Logistics Training -
U.S Army Quartermaster
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