Diana Dovale
Revere,MA
Summary
Organized Administrative Assistant with experience in managing priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
I have over 30 years of working in an office setting. I am a reliable and dependable, hardworking mother of two young teenagers. I am highly adaptable to the ever changing technological workplace environment. What I don't know, I can learn.
I speak fluent Portuguese and have an outstanding attendance/on time record at work.
My reason for leaving my current job is that my employer is retiring and his business will be permanently closed.
Recommendations will be furnished upon request. I look forward to meeting with you.
~Diana Dovale
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Archambault Chiropractic
Arlington, MA
09.2004 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments for patients
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
High School Diploma -
Somerville High School
Somerville, MA05-1992
Skills
- Filing
- Scheduling
- Mail handling
- Records retrieval
- Credit and collections
- Insurance eligibility verifications
- Data entry documentation
- Prioritizing patients
- Recordkeeping
- Insurance processing
- PC proficient
- Microsoft Word
- Quickbooks
- Phone call answering
- Multi-line phone proficiency
Languages
Portuguese
Native/ Bilingual
Timeline
Administrative Assistant
Archambault Chiropractic
09.2004 - Current
High School Diploma -
Somerville High School
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