Summary
Overview
Work History
Education
Skills
Clinicalexperience
Certification
Languages
Timeline
Generic

Diana Drice

Miami

Summary

A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Department Manager

Nordstrom Rack
11.2011 - 01.2020
  • Achieve 9-million-dollar sales yearly by monitoring sales forecast, performance, and incorporating specialty sales, leads and credits
  • Analyzed and implemented schedules to facilitate increase sales, which increased by 10% in a 12-month period
  • Supervised and trained up to 10 employees in sales and customers service skills
  • Contacts vendors and controlled inventory of the warehouse and the department

Sales Associate

Fossil, Inc.
12.2009 - 02.2010
  • Preparing merchandise for display
  • Identifying customer requirements
  • Helping customers try on or fit merchandise
  • Cultivating successful relationships with retail customers

Sales Associate

Macy's
12.2007 - 07.2009
  • Greeting each customer that comes into the store
  • Assisting customer with questions, needs, and purchases
  • Completing each transaction in a quick and efficient manner
  • Ensuring that all customers receive excellent service

Burger King
08.2004 - 11.2005
  • Quickly and accurately processed meal orders while developing rapport with customers
  • Resolved customer needs using professionalism and sensitivity
  • Operated cash registers, received, and dispensed correct change to customers

Education

Associate of Science - Nursing

Miami Dade College
Miami, FL
04-2024

CNA -

Jackson Training Center
01.2020

High School Diploma -

Lafayette High School
01.2005

Skills

  • Teamwork
  • Safety standards
  • Customer service
  • Staff management
  • Team leadership
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Customer engagement
  • Work planning and organization
  • Scheduling
  • Strategies and goals

Clinicalexperience

  • Establish healing connections with people by using polite, compassionate verbal, nonverbal, and symbolic communication.
  • Participate in the planning, execution, assessment, and evaluation of patient care by utilizing the nursing process.
  • Assist the RN in gathering information about the patient to determine basic needs and current or prospective medical issues.
  • Organize patient problems, needs and concerns to priority.
  • Define nursing actions/interventions which are consistent with the medical plan.
  • Perform specific nursing interventions, based on scientific principles consistent with the nursing plan of care and within the scope of practical nursing.
  • Assist in the education of patient/families regarding activities, procedures, and discharging plans.
  • Evaluate effectiveness of own nursing actions to determine if goals have been met.
  • Communicate patient data accurately and concisely, both verbally in writing.
  • Administer medication to the client.

Certification

  • Certified Nursing Assistant (CNA)
  • Basic Life Support Certification (BLS)

Languages

creole
Native or Bilingual

Timeline

Department Manager

Nordstrom Rack
11.2011 - 01.2020

Sales Associate

Fossil, Inc.
12.2009 - 02.2010

Sales Associate

Macy's
12.2007 - 07.2009

Burger King
08.2004 - 11.2005

CNA -

Jackson Training Center

Associate of Science - Nursing

Miami Dade College

High School Diploma -

Lafayette High School

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Diana Drice