Diana Duchi
Danbury,CT
Summary
A personable and dependable person, with keen sense for customer service and effective communication. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. And ability to quickly learn company products and services, ensuring accurate and efficient customer support.
Overview
3
3
years of professional experience
Work History
Server & Bartender
Olive Garden
09.2024 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Processed orders and managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Assistant Manager
Rainbow (Retail Store)
03.2023 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
Rainbow (Retail Store)
11.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
Education
Associate of Science - Accounting
Naugatuck Community College
01-2026
Henry Abbott Technical High School
Danbury, CT06.2023
Skills
- Problem-Solving
- Customer Service and Engagement
- Team Building
- Effective Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server & Bartender
Olive Garden
09.2024 - Current
Assistant Manager
Rainbow (Retail Store)
03.2023 - 07.2024
Sales Associate
Rainbow (Retail Store)
11.2022 - 03.2023
Henry Abbott Technical High School
Associate of Science - Accounting
Naugatuck Community College