Diana Elliott

Oversight of all HR responsibilities at an operations and corporate level.

• Responsibilities include, but are not limited to: Strategic Planning, Payroll & Benefits Administration, Staffing, Succession Planning & Talent Management, Employee Relations, Culture, Compliance, Office Management.
• Strategic planning and collaboration with the Executive team to support domestic and international growth initiatives.
• Created and implemented many HR initiatives for the company to support growth and organizational goals.
• Led decision-making and implementation of HR benefits, policies, procedures, programs and functions.
• Improved workplace culture through the development and implementation of organizational changes, employee engagement and other initiatives.

HR Generalist role with a focus on recruitment.

• Oversaw strategy and performed all recruitment and hiring responsibilities for the Buffalo location.
• Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret company policies.

Oversaw and implemented all HR responsibilities at a store operations level.

• Responsibilities included: Employee Advocate, Staffing & Recruitment, Training & Development, Compensation & Benefits, Compliance, HR Services, Employee Engagement, and Project Coordination.
• Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
• Served as a trusted advisor to managers and employees at all levels of the organization regarding policies, career development, and conflict resolution.
• Supported company growth by leading successful recruitment and training campaigns.

Partnered with HR and Management teams to determine hiring needs and align recruitment efforts with business objectives.

• Responsibilities included: Oversight and implementation of internal and external recruitment process.
• Experience with grand opening/ large scale hiring, management trainee & intern programs and building community relationships.
• Trained and developed new Recruiters.
• Assisted with handling HR Generalist responsibilities.

Executive Assistant to the Division Manager and HR Area Manager for the VA/MD Division

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Collaborated on special projects and grand openings.

Sales and Account Management for domestic and international travel.

• Managed all aspects of individual accounts including the sale, reservations, customer service, data entry and file accounting
• Built strong relationships with clients through exceptional communication and personalized service.
• Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
• Continuously sought opportunities for professional development. Recognized as #1 novice sales agent in the country several months and was promoted to Team Leader in Training my 5th month with the company.