Diana Esparza
Tulare,CA
Summary
Detail-oriented professional with a strong background in ice cream manufacturing. Expertise in training operators and implementing safety protocols, ensuring compliance with industry standards while maintaining optimal equipment performance and quality control. Dedicated machine operator with extensive experience in equipment maintenance, production monitoring, and quality control. Proven ability to troubleshoot machinery and ensure safety compliance, driving efficiency and quality in manufacturing processes.
Overview
2
2
Languages
37
37
years of professional experience
Work History
Security with company 1-559-688-1703 Allison
Haagen-Dazs Company
Tulare, California
03.2023 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Level 1 Machine Operator 559-688-1703 Allison
Haagen-Dazs/ Dreyers Company
Tulare, CA
03.1989 - 01.2025
- Operated production machinery for ice cream manufacturing processes.
- Maintained equipment to ensure optimal performance and safety standards.
- Monitored quality control measures during production runs for consistency.
- Trained new operators on machinery functions and safety procedures to enhance operational readiness.
- Assisted in inventory management of raw materials and finished products.
- Followed sanitation protocols to maintain a clean production environment.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Comply with company policies regarding quality control procedures.
- Monitor the feed and speed of machines during the machining process.
- Prepared machine for production processes by equipping with required tools and parts.
- Inspect finished workpieces to ensure conformance with specifications.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Record production information such as quantities produced and materials used on daily logs.
- Troubleshoot malfunctions in equipment or processes.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
- Identified areas for improvement in efficiency and cost savings. where improvements can be made in terms of efficiency or cost savings.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Interpreted results of process control analysis and made adjustments to optimize plant performance.
- Maintained proper chemical inventories.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Started up, shut down and checked water and wastewater treatment processes.
- Responded to and initiated proper corrections to process alarms.
Education
High School Diploma -
Tulare Western High School
Tulare, CA06-1979
Skills
- Equipment maintenance
- Production monitoring
- Quality control
- Troubleshooting machinery
- Safety compliance
- Inventory management
Languages
English
Professional
Spanish
Professional
Timeline
Security with company 1-559-688-1703 Allison
Haagen-Dazs Company
03.2023 - 01.2026
Level 1 Machine Operator 559-688-1703 Allison
Haagen-Dazs/ Dreyers Company
03.1989 - 01.2025
High School Diploma -
Tulare Western High School