Diana Espinal
Ossining,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
22
22
years of professional experience
Work History
Senior Medical Assistant
Northwell Health Physician Partners
04.2019 - Current
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant/Office Manager
Planned Parenthood
11.2011 - 06.2018
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Assisted with regulatory issues such as compliance.
- Addressed and remedied all patient or team member issues.
- Created and implemented organizational policies and procedures.
- Developed close working relationships with front office and back office staff.
Administrative Assistant
Mavis Tire
11.2015 - 12.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Store Manager
Rainbow Shops
05.2001 - 07.2007
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
Education
Certification - Medical Assisting
Stanford Brown Institute
White Plains, NY10.2008
Skills
- Customer Relationship Management
- Basic Laboratory Tests
- Specimen Documentation
- Needs Assessment
- Assisting with Physical Exams
Languages
Spanish
Native or Bilingual
Timeline
Senior Medical Assistant
Northwell Health Physician Partners
04.2019 - Current
Administrative Assistant
Mavis Tire
11.2015 - 12.2017
Medical Assistant/Office Manager
Planned Parenthood
11.2011 - 06.2018
Store Manager
Rainbow Shops
05.2001 - 07.2007
Certification - Medical Assisting
Stanford Brown Institute
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