Diana Estrella
Lancaster,CA
Summary
Reliable supervisor position with extensive experience in operating and managing forklifts. Demonstrated ability to supervise and train team members while maintaining high safety standards. Proven track record of efficiently organizing and transporting materials, ensuring seamless warehouse operations.
Overview
5
5
years of professional experience
Work History
Lead Forklift Driver
Epic Agency – Trader Joe’s Warehouse
11.2024 - Current
- Coordinated daily attendance and staffing assignments across departments.
- Communicated logistics needs and assisted with transfer orders and pallet movements.
- Supported receiving operations and maintained accuracy in documentation.
- Filled staffing gaps and guided team members on workflow priorities and safety.
- Ensured efficient movement of materials and proper equipment use.
- Operated forklifts to transport materials efficiently within the warehouse environment.
Outbound Loader
Rite Aid Distribution Center
01.2022 - 11.2024
- Verified shipment accuracy and secured freight for safe transport.
- Reported discrepancies to supervisors and maintained documentation accuracy.
- Followed company safety protocols in a fast-paced distribution environment.
Front Store Clerk
Antelope Valley Hospital
02.2021 - 10.2021
- Managed inventory entry, merchandise displays, and cash-handling duties.
- Delivered exceptional customer service to hospital visitors and staff.
- Collaborated with team members to optimize store layout for improved product visibility and accessibility.
- Handled cash register transactions efficiently, ensuring accurate payment processing and proper cash handling procedures.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Assisted in training new hires on store procedures, product knowledge, and customer service standards, fostering a collaborative work environment for all team members.
- Enhanced customer satisfaction by providing efficient and courteous service at the front store.
- Met or exceeded daily sales targets through proactive engagement with customers entering the store, driving repeat business through exceptional service quality.
Education
MBA - Business Administration and Management
Los Angeles Pacific College
CA10.2025
Bachelor of Science - Healthcare Administration
University of Phoenix
AZ07.2021
Certificate - Long-Term Care Administration
University of Phoenix
AZ07.2021
Skills
- Shipping and receiving
- Pallet jack proficiency
- Stock rotation
- Hazardous materials
- Workplace organization
- Teamwork and collaboration
- Team Leadership & Training
- Shipping & Receiving Coordination
- Forklift Operation & Safety
- Staffing Support & Workflow Planning
- Inventory & Pallet Management
- Safety Compliance & Risk Reduction
- Communication & Team Collaboration
- Time Management & Multitasking
- Administrative & Documentation Accuracy
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Lead Forklift Driver
Epic Agency – Trader Joe’s Warehouse
11.2024 - Current
Outbound Loader
Rite Aid Distribution Center
01.2022 - 11.2024
Front Store Clerk
Antelope Valley Hospital
02.2021 - 10.2021
Bachelor of Science - Healthcare Administration
University of Phoenix
Certificate - Long-Term Care Administration
University of Phoenix
MBA - Business Administration and Management
Los Angeles Pacific College