Summary
Overview
Work History
Education
Skills
Timeline
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Diana Ferrari

Bantam,CT

Summary

Hardworking, outgoing, and friendly job seeker with strong organizational skills and strong cafe/restaurant experience. Eager to secure any available position. Ready to help the team achieve outstanding service through a solid understanding of POS systems, handling food, and guaranteeing customer satisfaction with a friendly and organized mentality.



Overview

4
4
years of professional experience

Work History

Barista

Starbucks, Barista
02.2023 - 07.2023
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Used POS system to accurately enter orders and process payments.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.

Restaurant Hostess and Food Runner

White Horse Country Pub and Restaurant
07.2021 - 12.2021
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Food Runner, Hostess, and Busser

Mockingbird Kitchen and Bar
07.2019 - 03.2020
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Assisted wait staff with timely food delivery and guest requests.
  • Greeted customers and provided great customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers with taking orders and using POS systems.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts - German Language And Literature

Hunter College of The City University of New York
New York, NY
12.2028

High School Diploma -

Litchfield High School
Litchfield, CT
06.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Adaptive and creative

Timeline

Barista

Starbucks, Barista
02.2023 - 07.2023

Restaurant Hostess and Food Runner

White Horse Country Pub and Restaurant
07.2021 - 12.2021

Food Runner, Hostess, and Busser

Mockingbird Kitchen and Bar
07.2019 - 03.2020

Bachelor of Arts - German Language And Literature

Hunter College of The City University of New York

High School Diploma -

Litchfield High School

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Diana Ferrari