DIANA FERREIRA

• Manage school purchasing process by placing orders with vendors, tracking delivery and maintaining inventory.
• Prepare campus for start-up/new school year for almost 200 students by ordering furniture, equipment, and classroom supplies as well as ensuring that school services (i.e., student food services, student transportation services) are lined up and ready for action.
• Ensure maintenance of campus facilities by managing 3 custodial personnel and multiple third-party contracts.
• Plan and execute school special events, such as Open House, Report Card Night, Portfolio Exhibitions, Culture Night, etc. for both our elementary and middle school

Systems Operations:

• Business owner of all student recruitment and enrollment systems including designing and improving all related processes.
• Lead annual applications and in-house lottery processes.

Recruitment, Registration, & Enrollment Policy:

• Lead strategic cross-functional enrollment work, interacting with the Principal and Program Director as needed, including target-setting methodology, decision-making about expansion, compliance questions, setting budgeted enrollment, etc.
• Create policies and maintain policy documentation, including internal and family-facing policies, to improve customer interactions.
• Design, improve, and document best practices for student recruitment systems and processes.

Centralized Registration/Enrollment Operations:

• Design and continually improve registration processes to ensure all prospective families receive excellent customer service experience.

Marketing and Family Communications:

• Oversee all family-facing recruitment and enrollment communication
• Work cross-functionally with the team to align recruitment strategy and develop campaigns that increase applications.

Performance Management and Progress Reporting:

• Actively maintain and deliver regular reports about progress made toward student recruitment, enrollment targets, and other projects.
• Manage relevant data and organize reports which can be used to track and inform ongoing work and future initiatives.

• Managed and recorded new student enrollment and withdrawals at campus for approximately 471 students.
• Oversaw student attendance data process to ensure accuracy and determine plan of action for chronically absent students in collaboration with school social worker.
• Worked diligently to nurture and foster strong partnerships to help students achieve their best with frequent family communication, providing welcoming environment, access to resources to/with families to encourage partnership between school/family, and with businesses and organizations to build awareness, increase support and share resources
• Worked with director of school operations in preparing campus annually for start-up/new school year launch and planning and execution of school events.
• Represented students/families at meetings and conferences to serve as liaison to support student social, emotional and academic development