Hi, I’m
DIANA FLOREZ
Ontario,California
Summary
Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 13 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
16
years of professional experience
Work History
Cars And Boats Meintenance "Adriana Castro"
Secretary Coordinator
05.2022 - 12.2022
Job overview
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
DOXA STYLE AND FASHION
Business Development Manager
06.2020 - 04.2022
Job overview
- Identify and develop new customers through networking, etc
- To determine customer needs and pair value add solutions
- Create advertising content for networks
- Help resolve customer complaints
- Develop sales strategies
- Determine appropriate pricing
- Search and negotiate with suppliers
- Present, negotiate and close sales agreements within target expectations
- Maintain a working knowledge of competitors pricing and sales strategies
- Maintain up-to-date notes on all client prospects
- Report on established metrics
- Consistently achieve and exceed sales targets
Foundation “Ven a El Taller
Executive Assistant
06.2014 - 04.2022
Job overview
- Planning and Management of Projects aimed at Well-being Social of the Users
- Organization of Events for fundraising
- Handled confidential and sensitive information with discretion and tact.
- Creation of digital content in Videos, web page, social networks etc
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Process planning and work schedule
- Coordination and Distribution of responsibilities
- Personnel Management and Group Coordination
- Verification of achievement of goals
- Make Management Reports to District and State entities
- Linking and Updating of Support Networks
- Redaction of documents
- Work in therapeutic community
- Management to support low-income families.
DIEQUIPOS LTDA.
Sales Coordinator
03.2007 - 10.2017
Job overview
- Kept detailed records of sales and customer information in software, updating database regularly to maintain top-notch service.
- Promoted and up-sold products and services to meet needs of customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Improved productivity by increasing customer communication and responding to feedback.
- Maintained long-term relationships with high net-worth clients.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Presented Minning and Constrution Equipment during retail trade shows to increase market share and make connections with potential customers.
- Generated new leads through networking and attending industry events.
Education
Higher Polytechnic University
DIPLOMA from DIGITAL MARKETING
Universidad Nacional Abierta Y A Distancia UNADBogota, Colombia
Ingeniera Industrial from Ingenieria
07.2017
Universidad Colegio Mayor De CundinamarcaBogota, Colombia
Tecnologa from Asistente Administrativa
07.2007
Skills
- Microsoft Office, Excel Advance
- Time Manager and problem- Solving
- Networking
- English B2/ Spanish 100%
- New Business Generation
- Client Rapport-Building
- Sales Statistics Analysis
- Cost Management
- Marketing
- Statistical Data Gathering
- Coordination
- Senior Leadership Support
Timeline
Secretary Coordinator
Cars And Boats Meintenance "Adriana Castro"
05.2022 - 12.2022
Business Development Manager
DOXA STYLE AND FASHION
06.2020 - 04.2022
Executive Assistant
Foundation “Ven a El Taller
06.2014 - 04.2022
Sales Coordinator
DIEQUIPOS LTDA.
03.2007 - 10.2017
Higher Polytechnic University
DIPLOMA from DIGITAL MARKETING
Universidad Nacional Abierta Y A Distancia UNAD
Ingeniera Industrial from Ingenieria
Universidad Colegio Mayor De Cundinamarca
Tecnologa from Asistente Administrativa
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