Diana Floyd
West Palm Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer service experience and previous Grocery retail experience.
Overview
17
17
years of professional experience
Work History
Water Treatment Plant Operator
FernCrest Utilities
Davie, Florida
10.2022 - 04.2024
Water Treatment Plant Operator
Palm Beach County Water Utilities
Lake Worth, FL
01.2007 - 10.2022
- Monitored and adjusted water treatment plant operations in accordance with established procedures.
- Maintained records of plant operation, including chemical dosages, flow rates, residuals, and other parameters.
- Performed laboratory tests on raw and treated water samples to ensure adherence to safety standards.
- Operated sludge handling equipment such as centrifuges, thickeners, clarifiers, and filters.
- Conducted weekly inspections of all equipment used in the water treatment process.
- Troubleshot operational issues involving mechanical components of the plant's systems.
- Managed inventory of chemicals used in the water treatment process.
- Inspected tanks and pipes for signs of corrosion or malfunctioning equipment.
- Communicated effectively with personnel from other departments concerning any potential problems or concerns.
- Investigated customer complaints pertaining to taste, odor, color or turbidity levels in drinking water supplies.
- Adhered strictly to applicable regulations governing wastewater discharge levels.
- Attended seminars related to advances in technology within the field of water treatment.
- Provided training assistance to new operators entering the workforce.
- Monitored chemical feed pumps to verify proper chemical dosage in treated water.
- Followed EPA and OSHA regulations to maintain safety of water and personnel.
- Backwashed filters to remove dirt, grime and buildups.
- Prepared records of plant operations, material quantities and laboratory test results.
- Trained newly hired employees regarding plant equipment operation and industry standards.
- Responded to plant emergencies and equipment breakdowns by contacting appropriate supervisors and adhering to protocols.
- Refilled and replaced chemical containers to prevent shortages and delays.
- Used SCADA system to maintain appropriate levels.
- Used forklifts, pumping equipment and air compressors frequently.
- Performed housekeeping duties to keep facilities clean and neat.
- Assisted in safe unloading and storage of chemicals.
Education
Associate of Arts - Music
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL01-1990
High School Diploma -
Summit Christian School
West Palm Beach, FL05-1987
Skills
- Adjusting chemical levels
- SCADA operations knowledge
- Process Control
- Equipment Operation
- Laboratory Testing
- Corrective Action Implementation
- Report Writing
- Documentation skills
- Potable water expertise
- EPA regulations understanding
- System monitoring
- Customer complaint resolutions
Timeline
Water Treatment Plant Operator
FernCrest Utilities
10.2022 - 04.2024
Water Treatment Plant Operator
Palm Beach County Water Utilities
01.2007 - 10.2022
Associate of Arts - Music
Palm Beach Atlantic University - West Palm Beach
High School Diploma -
Summit Christian School