Experienced employee with a strong history of exceptional customer service in fast-paced settings. Strong attention to detail and effective decision-making abilities for handling multiple tasks simultaneously. Thrives in independent and team-oriented work environments with a self-motivated work ethic. Seasoned professional with expertise in talent acquisition, employee relations, and performance management. Strong skills and dedicated to implementing HR policies and procedures effectively.
Overview
30
30
years of professional experience
Work History
Recruiter
Cathcart Rail
10.2022 - Current
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Studied job descriptions and qualifications to determine applicant requirements.
Operated and maintained applicant tracking and candidate management systems.
Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Maintained compliance with federal and state employment laws during entire recruitment process.
Negotiated employment terms with candidates to mutual satisfaction, streamlining onboarding process.
Increased candidate satisfaction with personalized communication throughout recruitment cycle.
Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.
Fostered positive candidate experience, leading to increased referral rates.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Improved office efficiency by effectively managing internal communications and correspondence.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Worked closely with HR team to ensure smooth transition for new hires during onboarding process, including benefits enrollment and orientation sessions.
Administrative Assistant/Recruiter
Manpower Staffing/ Cathcart Rail-Hired Full-time
07.2022 - 10.2022
Presented excellent first impression of company at interview and recruiting events.
Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
Pre-screened applicants and scheduled interviews with appropriate team members if needed.
Reviewed applications for experience and fit with posted positions.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Operated and maintained applicant tracking and candidate management systems.
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Provided clerical support to company employees by copying, faxing and filing documents.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Interacted with customers by phone, email or in-person to provide information.
Completed clerical tasks such as filing, copying and distributing mail.
Delivered clerical support by handling range of routine and special requirements.
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Sorted documents and maintained organized filing process.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Organized, sorted and checked input data against original documents.
Added documents to file records and created new records to support filing needs.
Compiled information and input into Paycom database.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Coordinator
TJ Maxx
01.2022 - 07.2022
Cash Office which includes reconciling registers, preparing deposits, safe balancing, monitoring cashier compliance
Assist in weekly scheduling
Schedule interviews
Reference checks
Supply requisitions
Maintain associate personnel files
Support management team
Employee motivation programs and employee lounge
Unemployed
Unemployed
02.2021 - 01.2022
Searching for job that would be correct fit
Have great work ethic and very dependable person.
Recruiter
Custom Staffing
09.2013 - 02.2021
Coordinate job orders with registered employees
Interview potential employees
Hire employees as well as terminate or discipline when necessary
Do local and national background checks on all applicants
Enter applicant information into computer system
Set up interviews for clients and applicants
Drug screen applicants
Do orientations per client instruction
Track attendance
Maintain employee files
Maintain professional relationships with clients' human resources departments
Recruit potential employees
Communicate with clients about current needs and current employee performance and attendance
Assistant Manager
Bob Evans Restaurant
09.2011 - 06.2012
Manage daily operations of restaurant
Ensure customer satisfaction
Create inviting atmosphere for customers and employees
Supervise 20-30 employees, including cooks, hosts, and wait staff
Interview, hire, train, and coach personnel
Direct daily operations in areas of customer relations, food and labor costs, safety and sanitation
Manage back of house operations including preparing food, portion control, and quality control
Daily, weekly, and monthly inventories to ensure proper inventory levels
Place food orders to vendors
Maintain vendor relations
Evaluate individual restaurant operations and provide recommendations for improvements in procedures, products, or equipment to superiors
Monitor day-to-day operations to ensure compliance with company policy and established standards of product quality, service, and clientele
Maximize profitability by monitoring food and labor costs
Accountable for daily handling of cash and deposits
Store Manager
Perkins Family Restaurant
01.1995 - 09.2011
Education
High School Diploma -
Marion Catholic High School
No Degree - Psychology
The Ohio State University
No Degree - Accounting And Business Management
Marion Technical College
Marion, OH
Skills
Strong communication skills
Customer Service
Ability to work with internal and external customers
Ability to coach, train, develop and evaluate staff