Summary
Overview
Work History
Education
Skills
Timeline
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Diana Fox

Morral,OH

Summary

Experienced employee with a strong history of exceptional customer service in fast-paced settings. Strong attention to detail and effective decision-making abilities for handling multiple tasks simultaneously. Thrives in independent and team-oriented work environments with a self-motivated work ethic. Seasoned professional with expertise in talent acquisition, employee relations, and performance management. Strong skills and dedicated to implementing HR policies and procedures effectively.

Overview

30
30
years of professional experience

Work History

Recruiter

Cathcart Rail
10.2022 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Operated and maintained applicant tracking and candidate management systems.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Negotiated employment terms with candidates to mutual satisfaction, streamlining onboarding process.
  • Increased candidate satisfaction with personalized communication throughout recruitment cycle.
  • Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.
  • Fostered positive candidate experience, leading to increased referral rates.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Worked closely with HR team to ensure smooth transition for new hires during onboarding process, including benefits enrollment and orientation sessions.

Administrative Assistant/Recruiter

Manpower Staffing/ Cathcart Rail-Hired Full-time
07.2022 - 10.2022
  • Presented excellent first impression of company at interview and recruiting events.
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.
  • Reviewed applications for experience and fit with posted positions.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Added documents to file records and created new records to support filing needs.
  • Compiled information and input into Paycom database.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Administrative Coordinator

TJ Maxx
01.2022 - 07.2022
  • Cash Office which includes reconciling registers, preparing deposits, safe balancing, monitoring cashier compliance
  • Assist in weekly scheduling
  • Schedule interviews
  • Reference checks
  • Supply requisitions
  • Maintain associate personnel files
  • Support management team
  • Employee motivation programs and employee lounge

Unemployed

Unemployed
02.2021 - 01.2022
  • Searching for job that would be correct fit
  • Have great work ethic and very dependable person.

Recruiter

Custom Staffing
09.2013 - 02.2021
  • Coordinate job orders with registered employees
  • Interview potential employees
  • Hire employees as well as terminate or discipline when necessary
  • Do local and national background checks on all applicants
  • Enter applicant information into computer system
  • Set up interviews for clients and applicants
  • Drug screen applicants
  • Do orientations per client instruction
  • Track attendance
  • Maintain employee files
  • Maintain professional relationships with clients' human resources departments
  • Recruit potential employees
  • Communicate with clients about current needs and current employee performance and attendance

Assistant Manager

Bob Evans Restaurant
09.2011 - 06.2012
  • Manage daily operations of restaurant
  • Ensure customer satisfaction
  • Create inviting atmosphere for customers and employees
  • Supervise 20-30 employees, including cooks, hosts, and wait staff
  • Interview, hire, train, and coach personnel
  • Direct daily operations in areas of customer relations, food and labor costs, safety and sanitation
  • Manage back of house operations including preparing food, portion control, and quality control
  • Daily, weekly, and monthly inventories to ensure proper inventory levels
  • Place food orders to vendors
  • Maintain vendor relations
  • Evaluate individual restaurant operations and provide recommendations for improvements in procedures, products, or equipment to superiors
  • Monitor day-to-day operations to ensure compliance with company policy and established standards of product quality, service, and clientele
  • Maximize profitability by monitoring food and labor costs
  • Accountable for daily handling of cash and deposits

Store Manager

Perkins Family Restaurant
01.1995 - 09.2011

Education

High School Diploma -

Marion Catholic High School

No Degree - Psychology

The Ohio State University

No Degree - Accounting And Business Management

Marion Technical College
Marion, OH

Skills

  • Strong communication skills
  • Customer Service
  • Ability to work with internal and external customers
  • Ability to coach, train, develop and evaluate staff
  • Able to work with and maintain team environment
  • Adaptable and resilient
  • Responsible for myself and others
  • Dependable
  • Strong work ethic
  • Human Resources
  • Strong multitasking abilities

  • Decision Making
  • Team Management and Supervision
  • Team Building
  • Performance Management

  • Staff Development and Training


  • Handling Customer Complaints
  • Schedule Coordination
  • Recruitment and Hiring
  • Coaching and Mentoring
  • Multitasking and Prioritization
  • Verbal and Written Communication
  • Microsoft Office
  • Friendly and Relatable

  • Candidate screening
  • Administrative skills
  • Recruiting and sourcing
  • Team collaboration
  • Time management
  • Administrative support

Timeline

Recruiter

Cathcart Rail
10.2022 - Current

Administrative Assistant/Recruiter

Manpower Staffing/ Cathcart Rail-Hired Full-time
07.2022 - 10.2022

Administrative Coordinator

TJ Maxx
01.2022 - 07.2022

Unemployed

Unemployed
02.2021 - 01.2022

Recruiter

Custom Staffing
09.2013 - 02.2021

Assistant Manager

Bob Evans Restaurant
09.2011 - 06.2012

Store Manager

Perkins Family Restaurant
01.1995 - 09.2011

No Degree - Psychology

The Ohio State University

No Degree - Accounting And Business Management

Marion Technical College

High School Diploma -

Marion Catholic High School