Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Diana Garza

Fairfield,CA

Summary

Proven track record in enhancing customer satisfaction, demonstrated during tenure at DoorDash by ensuring timely and accurate deliveries. Skilled in customer service and teamwork, with a valid driver's license. Excelled in high-pressure environments, significantly improving client wellness at Mohave Mental Health Clinic through dedicated support and crisis intervention.

Overview

9
years of professional experience

Work History

DoorDash

Delivery Driver
06.2021 - Current

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Circle K

Cashier
06.2019 - 07.2021

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Mohave Mental Health Clinic

Direct Support Professional
02.2018 - 04.2019

Job overview

  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

The Gardens Rehab & Care Center

CNA
11.2015 - 02.2018

Job overview

  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

Nurse Aid Training Program
Kingman, AZ

License from Certified Nurse Assistant
06.2017

Victor Valley Community College
Victorville, CA

Certification from Phlebotomy
07.2014

El Camino High School
Oceanside, CA

General
06.2008

University Overview

General

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration

Timeline

Delivery Driver

DoorDash
06.2021 - Current

Cashier

Circle K
06.2019 - 07.2021

Direct Support Professional

Mohave Mental Health Clinic
02.2018 - 04.2019

CNA

The Gardens Rehab & Care Center
11.2015 - 02.2018

Nurse Aid Training Program

License from Certified Nurse Assistant

Victor Valley Community College

Certification from Phlebotomy

El Camino High School

General
Diana Garza