Diana Garzon
Downey,CA
Summary
Bilingual social media marketer skilled in customer engagement and content creation. Proven ability to analyze metrics and enhance brand visibility through targeted campaigns.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Social Media Marketing
Avocado Fresh Mexican Grill
Los Angeles, CA
10.2025 - Current
- Developed engaging social media content for Avocado Fresh Mexican Grill, enhancing audience interaction and brand identity.
- Managed daily social media interactions, ensuring prompt responses to customer inquiries that fostered community engagement.
- Collaborated with the marketing team to develop targeted promotional campaigns.
- Analyzed social media metrics to refine content strategies and audience engagement.
- Coordinated and scheduled posts across multiple platforms, ensuring consistent brand presence and messaging.
- Assisted in organizing online events to boost customer participation and brand loyalty.
- Supported influencer partnerships to enhance brand visibility and reach new audiences.
- Conducted research on current benchmark trends and audience preferences.
- Created and maintained company's social media presence on various platforms including Facebook, Twitter, LinkedIn and Instagram.
Sales Manager
Gaper House Inc
Los Angeles, California
01.2020 - 04.2026
- Managed daily operations and supervised team members in a fast-paced environment
- Trained and supported staff to improve performance and customer service
- Handled customer concerns professionally and resolved issues efficiently
- Organized schedules, delegated tasks, and maintained accurate records
- Demonstrated leadership, communication, and multitasking abilities
Behavior Technician
Covelo Group
Glendale, California
08.2025 - 01.2026
- Delivered one-on-one behavioral support to clients, implementing individualized treatment plans to enhance client outcomes
- Collaborated with families and clinical teams to foster client development and promote effective behavioral strategies
- Documented client progress accurately and in detail, ensuring confidentiality of sensitive information to uphold ethical standards
- Demonstrated strong communication, organization, and problem-solving skills in a fast-paced environment
- Adhered to ethical standards and confidentiality guidelines in all client interactions.
Education
Bachelor of Arts - Psychology
California State University, Dominguez Hills
Carson, CA 08.2025 - 05.2026
Associate of Arts - Social Behavior And Self Development
Rio Hondo College
Whittier, CA 08.2021 - 05.2024
Associate of Arts - Psychology
Rio Hondo College
Whittier, CA 08.2021 - 05.2024
Downey High School
Downey, CASkills
- Marketing analytics
- Social media and promotions
- Audience targeting
- Video marketing
- Microsoft Word, Excel, Outlook
- SPSS Statistical Software
- Data entry & record management
- Customer service & problem-solving
- Decision-making
- Organization & time management
- Time management
- Multitasking capacity
- Leadership & team coordination
- Team collaboration
- Bilingual (English/Spanish)
- Multilingual communication
- Communication & interpersonal skills
- Confidentiality & professionalism
- Goal setting
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Elementary
Certification
- CPR
Accomplishments
- Honors Society
Timeline
Social Media Marketing
Avocado Fresh Mexican Grill
10.2025 - Current
Behavior Technician
Covelo Group
08.2025 - 01.2026
Bachelor of Arts - Psychology
California State University, Dominguez Hills
08.2025 - 05.2026
Associate of Arts - Social Behavior And Self Development
Rio Hondo College
08.2021 - 05.2024
Associate of Arts - Psychology
Rio Hondo College
08.2021 - 05.2024
Sales Manager
Gaper House Inc
01.2020 - 04.2026
Downey High School