Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Gawad

San Diego,CA

Summary

Compassionate professional in mental health care, known for high productivity and efficiency in task completion. Excel in communication, empathy, and teamwork to provide exceptional care and support. Strong work ethic, adaptability in difficult situations, and interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Registered Behavior Technician

ABS Kids
San Diego, CA
07.2023 - Current
  • Implemented behavior intervention plans for children with autism spectrum disorders.
  • Assisted in collecting data on client progress and behavior changes.
  • Collaborated with therapists to develop individualized treatment strategies.
  • Engaged clients through play-based activities to encourage social skills.
  • Maintained accurate documentation of sessions and client behaviors.
  • Communicated effectively with families regarding treatment goals and progress.
  • Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
  • Utilized Applied Behavioral Analysis principles in daily instruction activities.
  • Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
  • Trained new staff on behavior techniques and organization protocols.
  • Aided patients in performing activities of daily living.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.

Team Lead

Hollister
San Diego, CA
06.2022 - 06.2023
  • Led daily team meetings to align project goals and priorities.
  • Coordinated task delegation among team members for efficient workflow.
  • Assisted in training new employees on operational procedures and tools.
  • Implemented process improvements to streamline operations within the team.
  • Managed cash register operations using POS system and processed sales and returns.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Assisted customers with product selection and inquiries.
  • Handled inventory management and restocking processes efficiently.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Maintained clean and organized sales floor displays.

Education

Bachelor of Arts - Psychology

University of California, San Diego
La Jolla, CA
06-2024

Skills

  • Effective communication
  • Active listening
  • Critical thinking
  • Interpersonal skills
  • Team management
  • Mentorship
  • Problem solving
  • Collaboration skills
  • Adaptability to change
  • Conflict resolution
  • Process improvement
  • Behavior intervention
  • Client progress documentation
  • Performance tracking

Timeline

Registered Behavior Technician

ABS Kids
07.2023 - Current

Team Lead

Hollister
06.2022 - 06.2023

Bachelor of Arts - Psychology

University of California, San Diego

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