Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Gaytan-Maldonado

Stockdale,TX

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

4
4
years of professional experience

Work History

Office Manager

DRR Trucking
Smiley, TX
11.2021 - 12.2023
  • Maintained filing system for records, correspondence and other documents.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Organized company events including holiday parties, team building activities .
  • Coded and entered daily invoices with in-house accounting software.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Managed office inventory and placed new supply orders.
  • Understood and followed oral and written directions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Teacher's Assistant

Nixon-smiley Cisd ~ Home Of The Mustangs ~
Smiley, TX
10.2019 - 11.2021
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Instructed and monitored students in use and care of equipment and materials.
  • Observed student performance in order to assess progress towards academic goals.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Notified instructors of errors or problems with assignments.
  • Supervised children and participated with children in activities.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Supervised students during lunchtime, field trips, assemblies, and other activities.
  • Facilitated small group instruction and activities for students of varying abilities.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Proctored examinations and monitored for cheating.
  • Tutored students in course material to improve comprehension.
  • Laminated teaching materials to increase durability under repeated use.
  • Monitored students in class, hallways and cafeteria to enforce school rules.

Education

Certification - Medical

Texas School of Phlebotomy
China Grove Tx
01-2022

High School Diploma -

Nixon Smiley High School
Nixon, TX
05-2018

Skills

  • Staff Management
  • Compliance Monitoring
  • Administrative Support
  • Inventory Control
  • Billing
  • Expense Reporting
  • Bookkeeping
  • Supply Management
  • Data Entry
  • Office Management
  • Office Administration
  • Financial Tracking
  • Financial Reporting
  • Human Resources
  • Payroll and Budgeting
  • Mail Handling
  • Organizational Skills

Languages

English
Full Professional
Spanish
Professional

Timeline

Office Manager

DRR Trucking
11.2021 - 12.2023

Teacher's Assistant

Nixon-smiley Cisd ~ Home Of The Mustangs ~
10.2019 - 11.2021

Certification - Medical

Texas School of Phlebotomy

High School Diploma -

Nixon Smiley High School

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Diana Gaytan-Maldonado